This summer, we made reservations to spend a final romantic night together before our first child was due (I was 8 months pregnant), but unfortunately Hurricane Irene decided to stop by the East Coast, and we were forced to cancel our trip. When I called to cancel, the owners first tried to convince me to come up anyway, despite the weather. When I told her that I wasn't driving 2 hours in a hurricane when I was that pregnant, she offered to give us a gift certificate, but wouldn't honor it until the "off-season." When I mentioned that we would have a newborn during the off season, she said they were "baby friendly." And now, months later, we tried to give it another go, only to be told that they don't honor gift certificates on holidays (even though it isn't mentioned on the gift certificate, which also expires less than a year after it was issued). And she wasn't particularly nice or accommodating about trying to figure out a time for us to stay there, saying it was "a courtesy" and that we "canceled at the last minute" and seemed annoyed that we dare try to use our $200 credit. That doesn't seem particularly hospitable to me, nor is it good business practice.
