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BEST WESTERN PLUS Waterville Grand Hotel – reviews, photos

3.0 of 5
375 Main Street, Waterville, ME 04901 (Formerly Waterville Grand Hotel)
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BEST WESTERN PLUS Waterville Grand Hotel
Ranked #4 of 6 hotels in Waterville
3.5 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    17
    3
    1
    7
    7
Date Rating
Hendersonville, TN
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Big improvement over a few years ago. Great value.”
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

Probably one of the best values in Waterville. The hotel has been newly updated and has new carpets, beds, furniture, TVs, etc. Very clean, management was friendly, the included hot breakfast was nice, and as always the pool/hot tub was a nice way to unwind. The hotel is also dog friendly and doesn't charge any fee to bring a dog along with you.

My wife and I have stayed in this hotel for many years under various managements. Under the Holiday Inn mgt. a few years back, things were horrible. Under the new management and after the renovations things are now great and a big improvement.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen Spaulding, Manager at BEST WESTERN PLUS Waterville Grand Hotel, responded to this review
10 January 2012
Thank you so much for your review of our hotel! It is nice to have guests like yourself notice and appreciate the changes we have made. Thank you for being a loyal customer and sticking with us through some rough times. We look forward to welcoming you and your wife back again very soon!! Thanks again for the great review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new brunswick
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
“Very nice hotel and great location”
5 of 5 stars Reviewed 8 January 2012

Stayed here for one night on our way to Sugarloaf Mountain to drop off our son for the week. The hotel was very clean, very quiet and loved the location. It is right off the #95 highway and there's shopping right across the street, restaurants close by etc. Had breakfast the next morning in their pub/restaurant and it was very good, fresh and hot. I found this place very affordable and convenient compared to the other places that are closer to Sugarloaf they get very expensive just because they are closer to the ski hill. I would definately stay here if passing through again!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tina M about BEST WESTERN PLUS Waterville Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellingham, Massachusetts, United States
1 review
1 helpful vote 1 helpful vote
“" A Diamond in the Ruff "”
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

I have been going to this hotel every other week for 9 yrs. and let me tell you, this place has done a complete 360. Everything has been renovated, from the new and beautiful lobby all the way back to a NEW and greatly appreciated HOT TUB! The rooms are wonderful with new beds,rugs, t.v.'s,heaters/a/c and furniture. The free breakfast and coffee are just was is needed to start the day after a great nites sleep.My thanks to Julie and Karen for always helping with any request or needs i might have.A special thanks to manager BRIAN LECLAIR
for all you do and for not allowing second best on any of the renovations.
'' JOB WELL DONE"!!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jeffrey W about BEST WESTERN PLUS Waterville Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellfleet, Massachusetts
1 review
2 helpful votes 2 helpful votes
“Comfortable convenient and affordable”
5 of 5 stars Reviewed 6 December 2011
2
people found this review helpful

My wife & I have stayed here twice in the last month and have enjoyed our stays tremendously. The hotel is very convenient to the highway and in a location that is close to restaurants, shopping, colleges and historic sites. The rooms are very nicely furnished and the bed is extremely comfortable (the best I've experienced in a hotel in a long while).
Added benefits are a clean heated pool (the hot tub is being replaced with a newer one shortly) and a very comfortable affordable Irish pub attached to the hotel where a complimentary full service breakfast is offered each morning.

Room Tip: We always prefer an upper floor and in the wing closer to the pool.
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tony B about BEST WESTERN PLUS Waterville Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Maine
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Nicely renovated!”
4 of 5 stars Reviewed 5 December 2011 via mobile

I booked my stay here because I knew the entire hotel was just renovated this year, plus I got a good price. Upon arrival, the quality and design of both the lobby and my room (#307) exceeded my expectations- everything was brand new and stylish, definitely beyond what I expected. I slept wonderfully with all four fluffy pillows and will come again next time I'm in the area. I honestly don't understand some of the negative reviews as my experience was favorable.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about BEST WESTERN PLUS Waterville Grand Hotel

  • Holiday Inn Waterville
  • Waterville Holiday Inn
Address: 375 Main Street, Waterville, ME 04901 (Formerly Waterville Grand Hotel)
Price range (per night):* INR7,158 - 10,793

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BEST WESTERN PLUS Waterville Grand Hotel
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