Stayed here for one night in the Lighthouse (no 22). As with previous travellers, the views of the bay, inlets and outying islands are super. We had panoramic views from our bedroom and from the top floor of the lighthouse and its 'crows nest'. That said our experience and view of the resort differ somewhat from some of the previous feedback. The online video of Sebasco Harbour Resport does not marry up to what is actually there waiting for you. True we were staying at the end of the season BUT the whole resort has an air of shabbiness though the staff are hard working and offer good customer service. The reception, lighthouse and pilothouse were tired both on the inside and out. The lighthouse public areas were beyond shabby chic, scuff marks and dirt on the walls, worn carpets, the top floor and crows nest in need of repaint & varnish. The paper cups for making tea and coffee, the easy chairs, the victims of supporting many a big bottom in need of re-upholstering, the ripped wall paper (in room 22) together did not exude 3 star comfort let alone 4 or 5 star comfort. We had dinner in the Pilothouse - the last night of the season. Though many of the wines and some dishes were unavailable, the service and greeting from Karen was excellent and possibly the most genuine of all we have experienced on this trip through New England. The food was good though unexceptional, the scallops in white chocolate were tasty as was the lobster, though dessert - a dark chocolate flan clearly not made in house was poor. We also breakfasted in the Pilothouse but sadly it was luke warm when it eventually arrived and did not have the side dish of sausages we had ordered. To be candid, the waitress seemed to be more interested in chatting to the locals at the adjacent table discussing the forthcoming wedding of the daughter of the owner of Sebasco Harbour than looking after its guests! So in conclusion for European travellers & readers this is no 4-5 star resort. If you are expecting something along the lines of De Vere hotels and resports or Leading Hotels of the World then you will be disappointed. As regular travellers across Europe, Asia, Canada and the US, this is a good 2-3 star resort that was probably first class when originally built in the 80's but is now in need of some TLC to halt the decline.
Room 22 Lighthouse for views of harbour and convenience to get to Pilothouse restaurant adjacent.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 November 2011
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Thank you very much for taking the time to review our property. We appreciate your kind words regarding the views and most importantly, sharing your gratitude of our Sebasco team members. We have an incredible staff that works hard to make sure you enjoy your time with us.
I am sorry that you felt as though the rooms in the Lighthouse were tired - as a small family owned business, we work hard to keep up with the annual maintenance an 82 year old resort requires. With that being said, we certainly would not make any excuse for ripped wallpaper in your room. The Lighthouse rooms remain our most popular rooms, although many of our returning guests prefer the recently constructed Harbor Village Suites and Fairwinds Spa Suites.
I am sorry the dining didn't meet your expectations. Karen is one of our best and thank you for mentioning her by name. Your breakfast should have been delivered at the proper temperature and with all items ordered - my apologies. We have a great community on the Popham peninsula and although your service shouldn't have been negatively affected, our neighbors are the heart of this resort and the upcoming wedding was certainly an event of interest.
Again, we thank you for staying with us and apologies that we didn't provide you with the perfect getaway.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC