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Fairfield Inn Portland/ Maine Mall – reviews, photos

2.5 of 5
2 Cummings Road, Scarborough, ME 04074
Hotel amenities
Fairfield Inn Portland/ Maine Mall
Ranked #9 of 13 hotels in Scarborough
3.0 of 5 stars 66 Reviews
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66 reviews from our community

    Trip type
Traveller rating
    6
    23
    19
    10
    8
Date Rating
Cleveland, Ohio
Contributor
19 reviews 19 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Fine for one night stay”
3 of 5 stars Reviewed 1 October 2011

We stayed here for one night while visiting old downtown Portland as downtown hotels were so expensive and booked. I felt this was still overpriced. Marriotts seem to be getting quite pricey. They used to be our "go to" hotels in past years. This facility is a typical Fairfield, nothing special. Room was pretty clean, tub needed some caulking, bathroom is small with a corner sink and no counter space for "things". Breakfast area is small. No tables available so we ate in our room. Such limited space, they had the waffle maker on a table in the lobby! The servers were always cleaning things up and replenishing coffee.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jrsmall about Fairfield Inn Portland/ Maine Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorofSales_ffis, Director of Sales at Fairfield Inn Portland/ Maine Mall, responded to this review
21 November 2011
Thank you so much for staying with us here at the Fairfield Inn/Portland Maine Mall. We pride ourselves on excellent customer service so I am pleased to here you received that. We are in the process of going through an extensive renovation of all the rooms and guest hallways. I do appreciate your concern regarding the breakfast room. If we are sold out of close to it, our breakfast room does tend to be a little hectic. We updated our breakfast and lobby area two years ago which gave us twice the seating we did have. I do hope that you will stop in again if you come through this area. We do truly appreciate your business.
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Washington
Senior Contributor
33 reviews 33 reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“The worst in a long time”
1 of 5 stars Reviewed 30 September 2011

Avoid it. We stayed there twice because that's where the travel company put us. Too far from shopping to walk. No place to eat. No closet, no luggage rack( we used the dilapidated ironing board) and, the first time, no fridge. We pulled hair out of the shower drain for an hour and still took showers with water up to our shins. The on-duty manager cheerfully acknowledged that they had problems with room maintenance and that he was just there until he raised the money to go back to college. The second time we actually had a small fridge and the shower worked. Unfortunately, housekeeping staff didn't. The toilet and under side of the toilet seat were disgusting.

Room Tip: Go elsewhere
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  • Stayed September 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Johns Creek, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Ok for stay near airport”
3 of 5 stars Reviewed 25 September 2011

I stayed here 1 night before an early morning flight. I don't have an specific complaints about this hotel, other than it felt a bit dated and seemed more like a economy business hotel you might find in an expensive metropolitan area like Boston or NYC. The lobby and breakfast areas were extremely small - I have never seen a Fairfield like this. I left too early for breakfast but can't imagine many people fitting in that area. Room was ok - very small compared to other Fairfield, bathroom tiny and a rack on the wall instead of a closet with a door. If you are a light sleeper, get a room on the front side as the windows are thin and you can hear noise from the turnpike. Bed was comfortable so no complaints there. This place is fine if you just need a place to crash for the night, but would not recommend for anyone with kids or for someone looking to relax - just too small and cramped.

Room Tip: If you are a light sleeper, get a room on the front side of the hotel
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  • Stayed September 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask klim66 about Fairfield Inn Portland/ Maine Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Fine for business, near airport”
3 of 5 stars Reviewed 15 September 2011

Nice location near airport and highways. Its standard value and what you would expect for Fairfield. It has a heated outdoor pool and free breakfast room

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask BLRfromVF about Fairfield Inn Portland/ Maine Mall
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Onancock, Virginia
1 review
“Disappointed”
2 of 5 stars Reviewed 9 September 2011

My husband and I were disapointed with this hotel. For even a low end Marriott, it was quite overpriced and not up to Marriott standards. Our king room was very small and did not have a closet. We would not stay here again, even at half the price.

Stayed August 2011, travelled with friends
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Additional Information about Fairfield Inn Portland/ Maine Mall

  • Fairfield Inn Portland
  • Fairfield Inn Scarborough
  • Fairfield Scarborough
  • Scarborough Fairfield
  • Scarborough Fairfield Inn
Address: 2 Cummings Road, Scarborough, ME 04074
Price range (per night):* INR6,576 - 11,146

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