We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Fireside Inn & Suites Portland

Fireside Inn & Suites Portland – reviews, photos

3.0 of 5
81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
Hotel amenities
Fireside Inn & Suites Portland
Fireside Inn & Suites Portland
Fireside Inn & Suites Portland
Fireside Inn & Suites Portland
Fireside Inn & Suites Portland
Fireside Inn & Suites Portland
Ranked #10 of 16 hotels in Portland
3.5 of 5 stars 103 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

103 reviews from our community

    Trip type
Traveller rating
    30
    33
    23
    7
    10
Date Rating
Maine
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Weekend Layover”
4 of 5 stars Reviewed 14 January 2012

Second time at this Fireside Inn.

Had two rooms for two nights. Both rooms were exceptionally clean. Beds were comfortable.

I would agree with other reviews that the hallways still smell smoky, but rooms were fine.

Free continental breakfast was OK, not quite as full featured as the Hampton Inn's breakfast.

All the staff were very pleasant, friendly and helpful. I left something behind in the room and the management mailed it to me promptly.


I would ask management to make two improvements, ask smokers to smoke further away from entrances and to preheat the rooms in the winter when they have been vacant the previous night. Both rooms were very cold and took awhile to get warmed up.

Room Tip: Choose courtyard rooms to guarantee no road noise.
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ChasMcM about Fireside Inn & Suites Portland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review
29 February 2012
Thank you for taking the time to comment on your experience with us at the Fireside Inn and Suites. We are happy to hear you’ve become a repeat customer of ours; we truly appreciate your loyalty and your business.
We are sorry to hear you were bothered by the smell of smoke during your stay. There are signs posted at each entryway asking guests to stay at a distance when smoking and our staff works hard to pick up and thoroughly clean around these areas.
We are constantly creating new ways to improve our services and amenities for our guests. Our continental breakfast is complimentary to all guests and we also offer a full breakfast menu in our restaurant. This gives our customers more choices to start their day off right!
Again, thank you for your review. It is always helpful to get feedback from our customers. Your comfort is our goal and we hope you will visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwalk, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Great find!”
5 of 5 stars Reviewed 30 November 2011

We enjoyed our stay very much. The staff was amazing and the service excellent. The rooms were very nice and clean. We would totally stay here again when we are in the area.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BonnConn about Fireside Inn & Suites Portland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
firesideinnportland, General Manager at Fireside Inn & Suites Portland, responded to this review
6 December 2011
Thank you very much for your kind words. It's always rewarding to hear when we've pleased our guests. We look forward to seeing again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
1 review
“Definitely worth the money”
5 of 5 stars Reviewed 7 November 2011

We were pleasantly surprised by the friendliness, cleanliness, and quality oy this place. Next time we're in Portland again, you can guess where we'll be staying! Pet friendly too!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Paul S about Fireside Inn & Suites Portland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
firesideinnportland, General Manager at Fireside Inn & Suites Portland, responded to this review
6 December 2011
We are very pleased to hear that we exceeded your expectations and we thank you for taking the time to tell us so. We promise you the same level of service on your next visit. Hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint John
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Thin walls, comfy beds.”
4 of 5 stars Reviewed 5 November 2011 via mobile
1
person found this review helpful

The location of the hotel is far from any shopping centers (Maine mall, cabelas, and downtown Portland). About 10 - 15 minute drive. We drove down from NB with a GPS. So no taxi fares to worry about. The beds are comfortable, lighting isn't the best, TV is an old tube, just an average room.

Noise levels within this hotel is quite high. Walls can't be thicker then 2" with no insulation. You can easily over hear conversations from rooms around you. Unless you have ear plugs, drink to pass out or visit you local drug store, you won't be falling asleep before your neighbors.

All in all, we're down here for shopping, not a honey moon. This hotel will do just fine.

No fridge or microwave.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Bearticker about Fireside Inn & Suites Portland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
firesideinnportland, General Manager at Fireside Inn & Suites Portland, responded to this review
25 November 2011
Thank you for choosing the Fireside Inn Portland for your recent shopping trip to Maine and for taking the time to share your experience with us. We take our guest’s comments very seriously. We were very sorry to hear that you were bothered by boisterous neighboring guests. All of our walls are six inch thick concrete block with layers of sheet rock on both sides, which should have blocked out much of the noise. However, some rooms have connecting doors which will let more noise come through. Unfortunately, sometimes in hotels we have noisy guests and we do try to quiet them down when we’re made aware of the situation. We are genuinely concerned that your sleep was disturbed, and had we been notified, we would have been happy to relocate you to another, quieter room.

We have started putting 42 inch flat panel TV’s into our guest rooms, which are much nicer I do agree. Microwaves and refrigerators are included in the price of our poolside rooms and by request for a nominal fee in the remaining rooms. On your next visit, be sure to ask. Again, please accept our apologies. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterville, Maine
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Nice room, good location near highway”
4 of 5 stars Reviewed 31 October 2011

Our room was very nice, clean and comfortable. The outdoor pool area looked very nice, but it was too cold a night to go in. The small indoor pool was inviting. The small fitness area was used by several people. I could tell the property has been making improvements. The bathroom had been updated. The continental breakfast was very basic (cold cereal and pastries). The whoopie pies at check in were a nice treat. Location is good if you are stopping for the night while trying to get someplace else. If you are doing the tourist thing, be aware that it is an easy short drive into downtown Portland.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask LSfromWTVL about Fireside Inn & Suites Portland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Fireside Inn & Suites Portland also viewed

Hampton Inn Portland Downtown - Waterfront
Show Prices ABS:HotelCheckRates-d2253234?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Howard Johnson Plaza Portland
4.5 of 5 stars 188 Reviews
Portland, ME
Show Prices ABS:HotelCheckRates-d89280?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Portland Harbor Hotel
4.5 of 5 stars 312 Reviews
Portland, ME
Show Prices ABS:HotelCheckRates-d259275?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 16 hotels in Portland, ranked by popularity »

Been to Fireside Inn & Suites Portland? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Fireside Inn & Suites Portland

  • Holiday Inn Portland
  • Portland Holiday Inn
Address: 81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
Price range (per night):* INR5,127 - 10,143

Owners: What's your side of the story?

If you own or manage Fireside Inn & Suites Portland, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Fireside Inn & Suites Portland
Show the lowest price for this hotel (from our partners)
Show Prices