My fiance and I visit the Cliffside each year during the off-season. This particular year, we decided to have an extended stay, which ended abruptly due to the following comments:

I'm not sure what has happened to this place over the last few years, but something has gone terribly wrong.

During our latest experience, the management team (Fran and Alex) have little knowledge or respect for customers and/or customer service. Cursing and rude behaviors are not uncommon. Tempers flair high easily, and the owner doesn't seem to have much control. Violence was not out of the question. This is NOT how this place used to be. The police ended up getting involved, which is so unfortunate, as we have made this place such a memory for ourselves. This is NOT how I wanted to spend my mini-vacation. We ended up finding an almost magical hotel - closer to things that was much better and for a cheaper price. Up until this incident we had NEVER even considered looking elsewhere - this WAS our place. But because we had a few issues, Alex and his father threw a fit - with violence, hospitality and anger.

Having stayed here so long, I've never thought to re-check the tripadvisor reviews where there were warnings about this sort of thing. Hospitality is not the appropriated place for people of this nature.

I'm incredibly sad to see this place go downhill. It's been a tradition for years that we've made ourselves. I really wish them the best, and hope that they can work out whatever internal issues they've got going on. This WAS a great place, but it has VERY MUCH declined.

If you do decide to stay here, I would consider getting ALL the details over the phone. The website is incredibly inaccurate. WAY OUT OF DATE. So when you call, make sure you know what you will and will not receive to ensure that you get what you are promised and what is expected. I would also recommend talking to the owners directly, just to make sure nothing like what happened to me happens to you (especially if you are travelling from far away). Perhaps making reservations directly through them would be helpful to ensure a pleasant, more relaxing stay.

I won't lie, I am NEVER, EVER going back to this place. There are many other wonderful places near by. I wouldn't wish the emotional burden these people had upon anyone. This is a family run business with a lot of family issues.

Working with small businesses everyday, I can see that this one needs some help.

Seacliff is a well-kept, reasonably priced motel right on the beach. Our room had a separate bedroom, a kitchenette and a futon couch/bed. The manager and 2 young men (maybe her sons?) were very friendly and helpful. The room was clean and well equipped with the essentials. Have stayed here twice, both times in early September, and enjoyed the warm weather and the lack of crowds. We always stop at the first Maine welcome center on our way up from Boston and pick up a traveler's coupon magazine. Seacliff usually has a coupon in it (for walk-ins only, no reservations) for a great price (ours was $59/night). Haven't been there in the summer - I imagine it's much more expensive and busy!

I am staying at the Seacliff now and we've had such a great time so far, but it never ceases to amaze me how many people are in the world that like to ruin it for others. I saw some people who were staying here too who were clearly shady, because they caused more trouble than anyone should ever have to contend with. They made it bad for the rest of us who just want to enjoy our time. The seacliff is not just an adequate place, it is a really nice motel and you can tell that they care about the place with all of the work they do. It is clean, decorated, and really nice quality. I felt bad for the managers because they had to deal with a bad customer who obviously just wanted something for nothing and when they didn't get their way, they tried to make trouble for the motel.

I was there and I am here to tell you that this is a nice place. Don't get me wrong, if you want to stay near the ocean on the coast of Maine, expect cold temperatures outside. With that said, the view of the ocean from the seacliff is spectacular, the heat works really well, so you won't freeze, and it is a very nice place with super people working here. This was my second visit, once in the summer and we liked it so much, we were thrilled to find out that it was year round and could come back for a little holiday weekend getaway. I can't think of a better place to ring in the new year and I hope that the owners or managers of the place don't get discouraged by the sheister customer that was here. Heck, the managers were much nicer to them than they deserved, even though everyone could see that the customer was just looking to create problems. They left and now it is peaceful and nice again. Kudos to the seacliff for being good sports about it and for having a really quality place on the ocean!!

My family was booked at the Seacliff the weekend of the hurricane that hit the east coast. Because we knew a few days in advance that the storm was coming, we called and asked if they would be willing to change our dates. We didn't expect a refund, because most places don't do that, but we didn't want to cancel. We still wanted our vacation, but we didn't want to be away from home not knowing how much damage there might be.The Seacliff staff was great and they were more than willing to accomodate us by changing the dates to a time that we could enjoy more. Because of work, we had to wait until recently, but we got some nice indian summer days. We couldn't have asked for better. That's the kind of customer service that makes a difference to us. Not to mention, it was a nice place that we will book the next time for sure!