First, the positives. This hotel is absolutely beautiful with great architecture, very nice lobby, and very well-maintained grounds. The main hotel is very large, and many of the rooms have great ocean views. The buffet breakfast included in the stay is very good. Far superior to every other "free" breakfast that I've had at a hotel.
This hotel is also billed as a "green" hotel, which I have found usually means that visitors will get less amenities than they are accustomed to. For example, the rooms have no television, no coffer maker, no microwave, and no refrigerator. Most of those people can live without, but if traveling on business alone, a hotel room with no TV can be awfully lonely, even with the fabulous views and setting. Also, without a TV to block out noise, it is easy to hear noises from nearby rooms. The basic room rates can be very reasonable. However, my wife and I brought our two-year-old toddler on our stay. For this, we had to move into a larger room at $40 more per night. This was understandable to a point, as the larger room had two beds instead of one. However, we also had to pay an additional $30 per night for the extra person. I can see $30 if it's a teenager who's going to eat a large breakfast, but we paid a total of $70 per night extra to have a two-year-old in our room. This seems excessive. On top of that, had we wanted a refrigerator or microwave for keeping milk, warming up cereal, etc., those would be $30 per night EACH. It's safe to say this is not exactly a kid-friendly hotel, at least if you are on a budget.
All-in-all, this hotel is still a great place to stay but did come across as being at a crossroads. Many of the accolades they reference are from the late 90s or early 2000s. They have not spent much upgrading the rooms (one thing I noticed was both lamps and the very nice clock radio were all plugged into an extension cord -- scary). They are keeping their basic rates low, but charging a lot for upgrades. It is in many ways a first-class hotel, but in other ways a basic budget motel. Given a decent rate, however, I would definitely come back.
Room Tip: If paying for an ocean view room, be sure it has two windows. We were on a corner and only had one...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC