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Holiday Inn Express Hotel & Suites Freeport – reviews, photos

2.5 of 5
450 US Route 1, Freeport, ME 04032
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Holiday Inn Express Hotel & Suites Freeport
Holiday Inn Express Hotel & Suites Freeport
Holiday Inn Express Hotel & Suites Freeport
Holiday Inn Express Hotel & Suites Freeport
Holiday Inn Express Hotel & Suites Freeport
Holiday Inn Express Hotel & Suites Freeport
Ranked #6 of 10 hotels in Freeport
4.0 of 5 stars 105 Reviews
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105 reviews from our community

    Trip type
Traveller rating
    40
    39
    14
    7
    5
Date Rating
Oakville, Canada
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Not the best HIX”
2 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

My family stays at various Holiday Inn Express properties on a regular basis. I think I can declare this one the worse one we have ever been to. It's not a bad place to stay but compared to other HIX it does not sparkle.

The front desk staff were generally indifferent (just like a previous stay a few years ago). My wife reported that only one treadmill worked in the fitness room and she kept getting a shock from it. I did not mind that they did not have individual servings of milk in the breakfast room but couldn't they put the milk in a jug? Having everyones' fingers on the carton mouth to open and close it was a bit of a turnoff.

The room was the HIX standard and it was nice and clean.

Room Tip: Avoid the back side as it faces I-95
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Glenncca about Holiday Inn Express Hotel & Suites Freeport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Awesome!!!”
5 of 5 stars Reviewed 19 January 2012

Best week EVER!!! Great service, awesome rooms, my son LOVED IT...i cant wait to visit again...Best one so far...

  • Stayed May 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fsabat about Holiday Inn Express Hotel & Suites Freeport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Express, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review
25 May 2012
Good Evening Fsabat.

I apologize for taking so long to respond to your wonderful feedback. We greatly appreciate you taking the time to write us a review.

We hope to have you stay with us in the future. Have a wonderful Summer!

Amanda Marinko
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manchester
1 review
“great experience”
5 of 5 stars Reviewed 19 January 2012

staff is very friendly and hotel is very clean the breakfast was great

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask aaron b about Holiday Inn Express Hotel & Suites Freeport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Express, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review
25 May 2012
Thank you for taking the time to leave a review for us. If your travels bring you back to the Freeport area, feel free to contact me directly and if available(hiexpressfreeport@yahoo.com) I'll upgrade you to a suite. Again thank you for taking time to leave us feedback.
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Smithfield, Utah
2 reviews
“Very accomodating”
5 of 5 stars Reviewed 17 January 2012

Check-in has always been quick and friendly. Rooms are clean, quiet, comfortable. Even when I am doing business in Northern Maine, I prefer to stay at this location and make to 2 or 3 hour drive because I feel at home.

Room Tip: Rooms on the the front side are quieter.
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  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FireDude403 about Holiday Inn Express Hotel & Suites Freeport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Express, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review
19 January 2012
Dear Valued Guest,

Thank you for taking the time to post your review for our location here in Freeport Maine.

We are delighted that you enjoy staying with us and I will be sure to share this review with both the front desk staff and housekeeping.

Our goal is to provide excellent service to all guests so it was nice to see that we exceeded your expectations during your stay.

We look forward to having you stay with us when business brings you up this way again!

Have a safe, happy and healthy New Year!
Front Desk and Sales Manager
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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Met expectations”
4 of 5 stars Reviewed 8 January 2012

Holiday Inn sets the bar for 4* accomodation. Speedy check in, clean and comfortable room. I agree with previous comments about the breakfast. Its a bit on the strange side but I think the pancake maker goes a little way to make up for the other options. Check out was as smooth as checking in. The shopping in freeport is great and this is a good lauching pad for the intrepid shoppers out there. It was a good mid point from Boston to the Canadian border and if I go back I would be happy to stop at the Holiday Inn again.

Room Tip: I am pretty sure they are generally the same. Maybe one not too far from the elevator to save you a...
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask trustwhatisay about Holiday Inn Express Hotel & Suites Freeport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Express, Manager at Holiday Inn Express Hotel & Suites Freeport, responded to this review
19 January 2012
Dear Valued Guest,

On behalf of the Holiday Inn Express Freeport, Maine, I would like say thank you for taking the time to post your review.

Thank you for your kind words regarding our wonderful hotel. We are frequently updating and always on top of all concerns guests may have, Therefore we frequently get wonderful feedback which pays for all the hard work our entire staff put into making everything exceed your expectations!

Our goal is to provide excellent service to all guests so it was nice to see that we exceeded your expectations during your stay.

Thank you again for taking time to leave us feedback and we look forward to your return visit soon!

Amanda Marinko
Front Desk and Sales Manager
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Additional Information about Holiday Inn Express Hotel & Suites Freeport

  • Holiday Inn Express Freeport
  • Holiday Inn Freeport
  • Freeport Holiday Inn
Address: 450 US Route 1, Freeport, ME 04032
Price range (per night):* INR5,928 - 9,954

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