Just like most Comfort Hotels, this one was a roll of the dice. Some are new and very well-appointed, others are older and despite updating, miss the mark. This property is clearly older, two floors with no elevator, and one very long musty hallway. Small and dated lobby, with spartan breakfast room. Our deluxe king room had an odd odor, a combination of carpet shampoo, musty, and telltale smoke. The bed had one of those old-fashioned bedspreads that likely is never washed. The average age at breakfast was at least 65. And even with AAA, it set me back $120. Front desk staff was friendly - in a Maine sort of way. Close enough to Acadia NP. If I had it to do again, I would have stayed at the Hampton Inn, which is brand new and also close to Ellsworth restaurants.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 September 2011
Hello I am so sorry to hear that you were not happy with your stay. Thank you for your comments so that we can make any needed improvements. I would like to say that we have completely renovated this hotel in 2010. Our entire facility is non smoking. There was new carpeting and tile in the breakfast room, public areas and guest rooms. We installed granite vanities in all the guest rooms and bought new furniture for our lobby. The bedding that is in the rooms is the current bedding requirement by Choice Hotels. I am excited to share with you that in the next year Choice Hotels is developing a new prototype and bedding standard and it will add to the look of our guest rooms. Again, thank you for your comments.
Eve Young, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC