I stayed only for some 7 hours in the hotel. So couldn't say much about the overall facility.
The rooms were good and the lighting was proper. The TV entertainment system basically has only local channels. The selection of international channels were less. Breakfast starts only by 7AM. As I'd to leave by 6:30AM, I went to their cafe and availed the complimentary breakfast from their cafe.
I forgot to take two of my documents from the hotel during check out and called the hotel back from the client site. They promised that they'd give me a call back on whether the documents are there in the room, after checking with the housekeeping persons. As they didn't call after two hours, I called the hotel a second time. That time also they gave the same reply and requested me to wait for half an hour to receive their call. Till today they haven't called me. So I must say their customer relationship isn't that great.
- Also Known As:
- Holiday Inn Cochin Hotel
- Holiday Inn Cochin Hotel Kochi (Cochin)
- Official Description (provided by the hotel):
- Holiday Inn Kochi is Kochi's(Cochin-Kerala-India)fresh destination for everyday people which offers the assurance of an international brand while capturing the essence of true Kerala hospitality. ... more less
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