I stayed here last night. The hotel is about a year old. It was very clean and the staff was very nice (especially Jessica and the GM, who's name I cannot remember). I did not eat here, so I cannot comment on that. Location is close to I-20, but restaurants are about a mile or so down I-20.

When I arrived, Jessica had a bit of trouble finding a room ready for check in (it was 4:00PM). She kept checking with the housekeepers and found one for me - no big deal, if you ask me and kudos to Jessica for being persistant! I was greeted as a Hhonors member and given "freebies" when I checked in. It's nice to get recognized for spending thousands of dollars with a company each year...

The rooms are typical HGI style. It was quiet and easy to sleep. I did hear the faint whistle of a train, but it's very faint and was actually quite relaxing to me.

Yes, the water here is a "golden" color, but according to the city, is safe to drink. I didn't drink any of it, but that's just me. I talked with the GM about it and she said the hotel is looking at putting in it's own filtration system. The water would not stop me from staying here again. The staff makes it worth coming back!

I have stayed here twice and had a great experience both times. The front desk even called my room to ask if everything was okay and if they could do anything for me! It has a nice little in house restaurant and lounge, so you don't have to venture out although it is very conveniently located to other restaurants and shopping. It is right off the interstate but far enough to miss the noise. The rooms are very clean and well kept, there are lots of perks like free wireless internet and fresh cookies and fruit at the desk, but most of all the staff is terrific! It is quiet and peaceful as well.

not a particularly good HGI. note the water in Monroe looks like urine, very unsettling. something to do with the fact it comes from a well. so noticeable that they post signs in the bathroom.

This is a newer hotel located on the outskirts of the city. The only complaint I might have is getting to the hotel from the freeway. I could see it, but there are not many signs directing a person on which small roads to take once they have taken their exit.
This hotel had a few unfavorable reviews which made me leary. Maybe the problems have been taken care of by now. I didn't see anything wrong. The lobby is beautiful, new, and clean. Our rooms were nice and beds were comfortable! We chose not to eat breakfast at the hotel, but the hostess that was working the breakfast area in the mornings was greeting everyone so nicely as they came through the lobby . Very friendly staff. I would stay there again!