I stayed here last night. The hotel is about a year old. It was very clean and the staff was very nice (especially Jessica and the GM, who's name I cannot remember). I did not eat here, so I cannot comment on that. Location is close to I-20, but restaurants are about a mile or so down I-20.
When I arrived, Jessica had a bit of trouble finding a room ready for check in (it was 4:00PM). She kept checking with the housekeepers and found one for me - no big deal, if you ask me and kudos to Jessica for being persistant! I was greeted as a Hhonors member and given "freebies" when I checked in. It's nice to get recognized for spending thousands of dollars with a company each year...
The rooms are typical HGI style. It was quiet and easy to sleep. I did hear the faint whistle of a train, but it's very faint and was actually quite relaxing to me.
Yes, the water here is a "golden" color, but according to the city, is safe to drink. I didn't drink any of it, but that's just me. I talked with the GM about it and she said the hotel is looking at putting in it's own filtration system. The water would not stop me from staying here again. The staff makes it worth coming back!
- Hilton West Monroe
- West Monroe Hilton
