Arrived after a long day in car we expected room to be as nice as lobby. What a disappointment! Bathroom needs thorough cleaning. Back of door dirty. Furniture is mismatched and needs cleaning. Just trusted the Wyndham name but will no longer expect quality in all locations .

I'm a fan of the Wingate chain, and while this one was not quite as posh as some others I've stayed in (owing mostly to the Southwest-themed decor), it was clean and very comfortable. The complementary breakfast was quite good. The staff was delightful. My only gripe is that the pool/hot tub closed at 10 p.m. on a weekend, but I understand the need to keep the noise down at night. Recommended.

The suite was very small, many things were broken, bed was old and uncomfortable, service was nonexistent.

We booked a group-rate for 16 at the Wingate by Wyndham, in West Monroe, LA. Have you ever expressed a concern and been ignored by your Hotels Management Team?
1. The exterior of the hotel was maintained.
2. No early check-in or assistance from the Management.
3. Some staff was helpful and some were rude and uninformed.
4. Administrative hassles for our group have gone unacknowledged. Resulting in inconsistent .room-rate-inaccuracies (overcharge), room miss-assignments and placement into smoking vs non-smoking rooms.
5. Poor room service ( we had to recycle towels for two days with temperatures hovering between 78-101F)
My family and I have literally travelled all over the world (Caribbean, Paris, London, West-Africa, Singapore, Japan, China) and this was the single worse hassle due to mishandling of the problems we’ve brought to the Management and GMs attention.