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Quality Inn & Suites Sulphur – reviews, photos

2.5 of 5
320 S Cities Service Hwy, SR 108, Sulphur, LA 70663 (Formerly Comfort Suites)
Hotel amenities
Quality Inn & Suites Sulphur
Ranked #7 of 20 hotels in Sulphur
4.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    12
    8
    1
    2
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Date Rating
Long Branch, Texas
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Huge, cheap, clean, family friendly room.”
5 of 5 stars Reviewed 2 January 2012

We are on our way home from Disney. Our check in was quick, room 101 is huge. Two queens (a little small for queens) sofa, new tv, stylish room,clean, tub/shower, really can't beat it for $90ish. Slept great, quiet til 9am, walls may be a little thin. We heard either the cleaning lady or people leaving next door. Over all, we will stay here again any time.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midge Singleton, Director of Sales at Quality Inn & Suites Sulphur, responded to this review
16 January 2012
Thank you for your stay with us at the Quality Inn & Suites Sulphur, LA! We are looking forward to welcoming you back to Sulphur and our hotel and invite you to visit Choice Hotels website the next time you travel.
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Cleveland, Tennessee
Senior Contributor
40 reviews 40 reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“A place to sleep...not much more.”
3 of 5 stars Reviewed 3 November 2011

Stayed here for 3 days on a business trip to Lake Charles. Picked this hotel based on the general recommendations seen on Trip Advisor. Although most reviews were favorable, we found the place to be only 'average' with regard to service and amenities.
First problem we encountered was soon after walking into the room...the TV remote was 'dead'. I took the remote back to the front desk and asked for a new set of batteries. The girl at the desk advised me that they didn't have any batteries and she would have to 'go look' for another remote in an unoccupied room. She came back about 10 min. later with a working remote. However, when I got back to the room, I noticed that the replacement remote didn't have any navigation (up-down-left-right) buttons, making it impossible for me to select any options from the main menu. I just used the channel buttons to watch TV and forgot about other stuff.
Returning to the hotel after dinner, we discovered the cable TV service and Internet service was not working. Went to the front desk and inquired about the problem, only to be told that they were 'working on it'. Came back on about 3 hrs later (about time to go to bed).
Day 2 seemed to go OK, with no issues. On day 3 (checkout), again discovered that the cable and internet service was again down. At the desk, the clerk said they could not process my 'check out' because their computers were down and that they would have to mail or fax my receipt after the system came back up.
Overall, this place was adequate for a place to sleep and the breakfast buffet was pretty decent. On the down side, the little glitches made for a less-than-satisfactory stay. I wouldn't say you need to avoid this place, just don't expect anything more than 'average'.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midge Singleton, Director of Sales at Quality Inn & Suites Sulphur, responded to this review
16 November 2011
Thank you for your candid review of our hotel! Yes we did have some technical problems that week, we are happy to say that everything with the cable has been corrected. We hope that you will give us another shot when returning to Lake Charles. Also give me a call next time you return!
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Carrollton Tx
1 review
“Surprisingly great stay”
5 of 5 stars Reviewed 18 October 2011

Great place. Unlike the Quality Inns of ten years ago, this place is first class, clean, up to date and well maintained. We found as we traveled more on this trip staying at Choice Properties Sulphur is just a little pricey. The highest while on the road for eight days.

Room Tip: Do not be ashamed to ask to see the rooms and stay on the top floor as long as there is an elevator...
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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midge Singleton, Director of Sales at Quality Inn & Suites Sulphur, responded to this review
26 October 2011
Thank you for visiting Choice Hotels and choosing to stay with us at Quality Inn & Suites Sulphur! We are very happy to hear that you had a great stay. We look forward to welcoming you again and invite you to visit choice hotels website to select other great quality inns while traveling.
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Mobile, Alabama
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“great stop!”
5 of 5 stars Reviewed 12 September 2011

We chose this hotel for it's proximity to I-10 and the Lake Charles casinos when we were returning from a trip to San Antonio. I used my ChoicePrivileges points and when we arrived the room was perfect. Hotel seemed to have been recently remodeled and was very clean and fresh. I did find that we had a problem with the wi-fi in our room that cleared up as I moved to the lobby, so the front desk clerk just assigned us another room where the connection was strong. A nice breakfast with hot selections was available the next morning with a very cheerful lady attending to it all. Overall, a great stay and a restful stop.

Room Tip: Room down north wing did not get a good wi-fi signal.
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  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midge Singleton, Director of Sales at Quality Inn & Suites Sulphur, responded to this review
14 September 2011
We were very happy to hear that you had a great stay with us and enjoyed your breakfast as well. Thank you for choosing Quality Sulphur and for letting others know about your stay! We look forward to welcoming you in the future when you stop in the Lake Charles area. Visit Choice Hotels when you book for the best available rate.
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Bronx, New York
Contributor
19 reviews 19 reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“loved it here!”
4 of 5 stars Reviewed 25 August 2011

loved it here! unfortunately, due to our crazy schedule we only appreciated the complimentary buffet breakfast once but it was delicious! The bed was great, large TV, with great movies to choose from thanks to moviebeam, lovely bathroom. Staff were helpful, We'll be back!

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midge Singleton, Director of Sales at Quality Inn & Suites Sulphur, responded to this review
26 August 2011
We are delighted that you enjoyed and loved your stay here with us! It is our hope that all guests will enjoy their visit to our hotel and the added amenities we have provided. We look forward to welcoming you back to our hotel in the future! Visit choicehotels website for the best available rate.
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Additional Information about Quality Inn & Suites Sulphur

  • Quality Inn Sulphur
  • Sulphur Quality Inn
Address: 320 S Cities Service Hwy, SR 108, Sulphur, LA 70663 (Formerly Comfort Suites)
Price range (per night):* INR4,947 - 10,004

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