We were in Shreveport to provide a program to first-year medical students at the LSU Health Sciences Center and were provided accommodations at the Holiday Inn Shreveport West. The weather was threatening, to say the least - forecasted wind, rain, snow, sleet and something called ice pellets. There were announcements on the television that many schools, including LSU, and public offices were to be closed. Everyone at the front desk, Ava, Jodi and Shay, were so reassuring, educated us about the weather forecast, assured us that we would be kept safe and, if we needed to get to LSU, they would make sure that we got there safe & sound. Ladarius picked us up at the airport and made sure we got to and from the hotel and LSU safely and comfortably. Even in these poor weather conditions, Ladarius' driving was comfortable because he drove cautiously but quite confidently. Highways were closed and even our local host was not familiar with the routes Ladarius drove, but stated that the route he used was the best way she could imagine, and she would use that route in the future in poor weather. Ava, Jodi, Shay & Ladarius were the epitome of southern hospitality.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 February 2011
Thank you very much for your most kind remarks about the Holiday Inn Shreveport West. The "Southern Hospitality" you received is what our team strives to provide for all of our guests, at all times. It is always a positive thing when our team members receive such great compliments from our guests, such as yourself. Hope your next trip to the Shreveport/Bossier City area will be when the weather is more enjoyable and you are able to enjoy some of our city attractions. Looking forward to your return visit. Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC