We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Shreveport West – reviews, photos

3.0 of 5
5555 Financial Plaza, Shreveport, LA 71129
Hotel amenities
Special offer
Save on Hotel Packages!
Holiday Inn Shreveport West
Ranked #18 of 36 hotels in Shreveport
3.5 of 5 stars 34 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

34 reviews from our community

    Trip type
Traveller rating
    12
    4
    5
    4
    9
Date Rating
Leesville, LA
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Disappointment”
2 of 5 stars Reviewed 2 February 2012

Had a great drive to SHV and was ready to check in and relax....took 35 minutes to get to a single clerk with no help. Truck driver in line behind me states he stays here once a week because his company pays for this hotel and it is ALWAYS this way. The "manager on duty" wasn't even there! Bartender indicated they had changed management and were undergoing growing pains, but can assure you I won't return. My guaranteed atrium room through their website wound up being a roof view of the porte-cochère!

  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Senor_Ricardo about Holiday Inn Shreveport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta Gallo, Sales Coordinator at Holiday Inn Shreveport West, responded to this review
6 February 2012
Thank you for taking the time to post your remarks regarding your recent stay with Holiday Inn Shreveport West. I am certainly sorry we failed to meet your expectations. We are an older hotel but pride ourselves in room cleanliness and excellent guest service, from our front desk to our housekeeping department, as you can see in pervious TripAdvisor postings . If you are ever in the Shreveport Bossier City area, we hope you will give us another try, so that we may prove to you that we are a great hotel that our guests love! I am sure you will be happy you did.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michigan
Reviewer
4 reviews 4 reviews
“Great friendly Staff”
5 of 5 stars Reviewed 19 January 2012

This hotel has all you need from a hot tub to having a cocktail in the lounge. I enjoyed my stay there and the staff was always helpful and very friendly. The hotel had a nice touch of extra priority points and a basket of snacks for your room daily.
Keep up the great service.
Thanks to your staff for making my stay pleaureable!

Room Tip: This hotel has nice perks for priority club members
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Sherry0063 for Shreveport
Ask Sherry0063 about Holiday Inn Shreveport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta Gallo, Sales Coordinator at Holiday Inn Shreveport West, responded to this review
6 February 2012
Thank you for posting your review regarding your stay at the Holiday Inn Shreveport West. We are always very happy when a guest comments about the wonderful service they have received. Your comments were shared with our hotel staff, so they may know what a great job they are doing, and also to ensure they are recognized for their efforts.Thank you again for your kind words. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We hope to have you as a guest in our hotel again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mont Belvieu, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Older hotel, not bad”
3 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

This is not a Holiday Inn Express so it is not new by any means, it has a neat layout but not the cleanest place I have ever been. I travel for business about 75% of the year and have stayed here several times. It has a convenient restaurant that is ok, and a small bar inside to grab a quick drink. The front desk clerks are VERY unprofessional! I gave them a credit card for booking and proceeded to pay cash at check in for the complete room balance, well the room came out $25 more than what I expected and when I questioned her she said "It be a deposit since you be payin cash!" I explained that I have a credit card on file and I have Platinum level status, she rolled her eyes and I called the manager over, she removed the "deposit" after she told me "Why you gotta be so dang difficult?" I was not happy and feel that she was trying to steal from me, she never informed me that she was charging a deposit and that I would have to come collect the money at check out, she might have kept it who knows, but I had the manager check to make sure I was not charged a deposit on my previous stays and their was no mention of a deposit anywhere. The rooms were not bad, and the swimming pool would be a dream for any kid since it starts inside and goes outside, my son would probably never come out if he got to come with me.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Keithgilwilson about Holiday Inn Shreveport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta Gallo, Sales Coordinator at Holiday Inn Shreveport West, responded to this review
16 November 2011
Thank you for posting your response regarding your recent stay at the Holiday Inn Shreveport West on TripAdvisor. The Holiday Inn Shreveport West is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your willingness to share your positive as well as your negative experience during your stay is genuinely appreciated. We would like the opportunity to welcome you back in an effort to provide you the level of service you expect from Holiday Inn Hospitality hotels. We look forward to your return visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Orleans, LA
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
“Clean rooms, basic ammenities”
5 of 5 stars Reviewed 19 August 2011 via mobile

Stayed on business trip, so unsure of price.
Staff did not change a/c settings after I left a note (working outside in 110 degree heat, then returning to 60 degree room is not comfortable).
Coffee maker in room. Coffee ok. Had cable, but didn't watch tv.
wifi supposedly available, but couldn't connect to internet with phone when using. Also poor phone reception in entire hotel, though probbly due to location.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask travels_on_belly about Holiday Inn Shreveport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta Gallo, Sales Coordinator at Holiday Inn Shreveport West, responded to this review
25 August 2011
Thank you for taking a moment to review our hotel. I am glad to hear that you rated our hotel very high in cleaniliness, as our housekeeping staff and hotel managers take our guests satisfaction very seriously when it comes to a relaxing and enjoyable guestroom. We are sorry to hear that your cell phone reception was not as desired. We look forward to welcoming you back if you are ever in Shreveport again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Top Contributor
150 reviews 150 reviews
Reviews in 93 cities Reviews in 93 cities
118 helpful votes 118 helpful votes
“Older, but good Holiday Inn”
4 of 5 stars Reviewed 10 August 2011

Stayed here one night while on minor league baseball tour with sons, and a couple of others. This is an older Holiday Inn – the main reason I selected it was for a suite and the indoor-outdoor pool. The indoor part is relatively small, but the outdoor part is fairly large (especially by today’s hotel standards). Arrived late after a baseball game and did something else for breakfast, so can’t comment on the restaurant. The staff was very friendly and helpful. Everything in the suite was clean and in good working order. You shouldn’t have any problems here, especially for one or two nights, but there are plenty of newer, nicer options in town. Be aware that the building with the suites is two-story and has no elevator.

Room Tip: There is a 2-story building of suites at the back of the property - be aware that there is no elevat...
See more room tips
  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask toomuchtravel about Holiday Inn Shreveport West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delta Gallo, Sales Coordinator at Holiday Inn Shreveport West, responded to this review
17 August 2011
On behalf of myself, and the entire staff we would like to thank for the kind remarks you recently posted on TripAdvisor detailing your experience with our hotel. It is our intent to make you feel at home and to not just meet your expectations, but to exceed them. We truly appreciate your business and look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Holiday Inn Shreveport West also viewed

Homewood Suites Shreveport
4.5 of 5 stars 57 Reviews
Shreveport, LA
Show Prices ABS:HotelCheckRates-d1236312?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Remington Suite Hotel and Spa Shreveport
Show Prices ABS:HotelCheckRates-d483832?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Candlewood Suites Shreveport
4.5 of 5 stars 24 Reviews
Shreveport, LA
Show Prices ABS:HotelCheckRates-d1027006?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 36 hotels in Shreveport, ranked by popularity »

Been to Holiday Inn Shreveport West? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Shreveport West

  • Holiday Inn Shreveport
  • Shreveport Holiday Inn
Address: 5555 Financial Plaza, Shreveport, LA 71129
Price range (per night):* INR5,447 - 6,558

Owners: What's your side of the story?

If you own or manage Holiday Inn Shreveport West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Shreveport West
Show the lowest price for this hotel (from our partners)
Show Prices