We made a spur of the moment trip to Shreveport for the weekend to visit with a friend who was passing through town and hit the Mardi Gras parade. I was browsing the hotels with available rooms and it was looking like I was going to have to pay ridiculous prices ($200+) or stay in a hotel that would fit our budget but looked questionable - or worse. I made a call to the Holiday Inn, just hoping that maybe because of my Priority Rewards card that I could get a room that wasn't showing as available and lucky me - I got the last room!
We got a king suite on the second floor and it was beyond my expectations. The room was exceptionally clean (I check bathrooms first thing before settling in when we go anywhere - a dirty bathroom is a no-go in my book) and comfortable. The pool, although not the pool season, was still more well maintained than others we saw on our trip. Breakfast was plentiful - the kids loved the cheese omelets and the cinnamon rolls that tasted homemade. I felt very safe and secure, and the staff was helpful whenever we crossed paths. I am confident we will stay here in the future when visiting Shreveport and I wouldn't hesitate to recommend this place to friends and family.

The incredibly warm and helpful staff make this place one of the best I've stayed. Ava and Ladarrius are great. I also love the room--stylish, comfortable, all the amenities.

This hotel was worth every penny. After viewing multiple reviews on tripadvisor and other sites we were very leary about getting a nice hotel in Shreveport without spending alot of money. This hotel was clean(fairly new I believe) and teh staff was very friendly and courteous, not just the front desk either. Room had a jacuzzi tub in the room, not the bathroom, which made it even better. Bed and bedding was very comfortable and clean which took all the worries of staying there away. Complimentary warm and cold breakfast was good, not the best but did the trick. Location is about 1 minute of the freeway yet you cannot here the traffic or outside noise whatsoever. The hotel is 7 miles from the Casinos and it took us about 10 to 15minutes to get to downtown and casinos. Overall an excellent stay and would highly recommend this hotel to all who are heading to Shreveport. We will stay there when we go back. Thank You HIE for a wonderful weekend.

Away from the hustle and bustle of the casino area. Good for travelers coming from the West. Susie Q at the front desk was charming and helpful. Only thing we weren't thrilled with was the complimentary breakfast. We've had MUCH better. The attendant was sitting in the dining room bs-ing with a friend so I had to clean off our table before we could eat. We also asked that she check the oj dispenser because it was like water. She said, "Did you taste it?" Huh? Never did fix it. Too busy chatting. But this was minor, really. The room was great. Good bed.