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BEST WESTERN Chateau Suite Hotel – reviews, photos

201 Lake Street, Shreveport, LA 71101-3737
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BEST WESTERN Chateau Suite Hotel
Ranked #28 of 36 hotels in Shreveport
3.0 of 5 stars 55 Reviews
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55 reviews from our community

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cheshire
Top Contributor
178 reviews 178 reviews
Reviews in 92 cities Reviews in 92 cities
55 helpful votes 55 helpful votes
“take a gamble”
3 of 5 stars Reviewed 3 March 2011
1
person found this review helpful

We have used BW all over the place because you always get standard cleanliness, as you did here, the rooms were a bit tired but as we had come to Shreveport just because we liked the sound of the name we were not complaining. The breakfast was good. As we were in town we trip advised and found a number of places on Milam Street, however when I went for a walk around I found that side of Spring Street very run down if I am honest and I couldn't find where we wanted. On my walk I did see the Red River District so we walked there only about five minutes ate at the Blind Tiger ( see review ) and into the casino area which in fairness once you were ther felt like Vegas from the outside anyway. Sam's ceiling was a little low which didn't help the smoke the El Dorado was better in that respect free drinks as is the norm in the states and we walked out with more than we came in with. The cup cakes at the shop in El Dorado are too die for especially the cheese cake chocolate banana one.

  • Stayed February 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1 review
“Deal Breaker”
2 of 5 stars Reviewed 6 February 2011 via mobile

no hot water in shower. Hotel mostly vacant. Won't be back.

  • Stayed February 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Reviews in 3 cities Reviews in 3 cities
“Worst place I have ever stayed in and I travel a lot”
1 of 5 stars Reviewed 1 November 2010

I stayed here last week and had to switch after one night. The room was so old and worn and just felt so unsanitary that I had to put my clothes in the freezer when I got home in case I had brought the bed bugs with me. The rooms are next to or, as in my case, under a highway. There was no water in the shower. The whole place smells bad. This is simply a hotel that should not be open for business, it should be closed for renovation.

  • Stayed October 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, TX
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
“loved the pool”
5 of 5 stars Reviewed 8 July 2010

This hotel had excellent service, very nice front desk workers, and a clean fun pool. The breakfast had a big variety of foods, and was free if you stayed there (if you looked at the door it had a price list but that was for people who were not staying there). The hotel is centrally located, easy on and off I-20. There is also a bar inside the hotel, so you can relax after a long day....and they have a free shuttle to casinos. the rooms have a microwave and refrigerator for you to enjoy restaurant left overs or snacks.

  • Stayed June 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BWGMSHREVP, General Manager at BEST WESTERN Chateau Suite Hotel, responded to this review
21 July 2010
We are so pleased that you chose The Best Western Chateau Suite Hotel as your lodging choice and we look forward to providing you with excellenct customer service upon your return to the Shreveport area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rhinelander, Wisconsin
Senior Contributor
27 reviews 27 reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
“This is one of the nicest, friendliest hotels we've stayed in”
5 of 5 stars Reviewed 24 April 2010

We were really pleased with this place. The rooms were clean, pleasantly decorated, spacious and comfortable. The staff was outstanding. Even the housekeeping staff were friendly and asked if we enjoyed our stay. The front desk staff and the restaurant staff were awesome. The location was fine, within walking distance to restaurants. There is a complimentary shuttle also. We didn't use it, but was a nice option. The complimentary breakfast was very good. This property should be a model for how hotels should be run. Honestly, no complaints - oh, maybe one: we rec'd a voucher for a free drink at the lounge, but by the time we got back to the hotel from dinner, the bar was closed. But, that was our fault - we didn't check the hours.

  • Stayed April 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN Chateau Suite Hotel

  • Best Western Shreveport
  • Shreveport Best Western
Address: 201 Lake Street, Shreveport, LA 71101-3737
Price range (per night):* INR5,669 - 8,782

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