Very nicely maintained hotel and facility,well furnished and decorated rooms with comfortable beds.
That's where it end-I stayed at this hotel hoping to get some rest..peace and quiet.
FORGET IT!! NEVER EVER AGAIN WILL I STAY HERE OR ANY OTHER RAMADA INN
You have a management and staff who really dont give a damn.
On the last evening that I stayed a large group OF 250 individuals took over the entire hotel were was loud,rude and obnoxious.They could not walk about the hotel without speaking in a loud beligerent tone-Complete disturbance and disruption.This went on long past 10 pm.Absolutely no consideration for other guests
Later on in the evening there were groups that congregated outside of their rooms and in the parking lot in and around their cars drinking openly and getting even louder.
Still no involvment from the SPINELESS management-Add to this a belligerent front desk clerk that refused to refund the 80 plus dollars for the remaining night that I had at the hotel who accused me of threatening her when I insisted on a refund.General manager ducked my attempts at contact.
####STAY AWAY FROM THIS PLACE.Keep driving and go elsewhere.#####
The circumstances that I have mentioned will not be an isolated incident due to the apathetic and indifferent attitude of the managment.You damn sure wont get the rest and relaxation that you pay 80 plus dollars a night for-This place is nothing more than an economy chain with a paint job-The only thing missing is hookers and crack heads-I am sure If you look long and hard enough they are there too...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 June 2011
My name is Dawn Ellis, I am the new Director of Sales here. Myself along with our new management team (General Manager, Asst. General Manager and Food & Beverage Manager) would like to personally respond to your post. We are truly sorry for the unacceptable behavior exhibited by our former staff here. We are all completely new management and we run business in a totally different manner than the previous. I guarantee we will not let problems like this happen again. I would like to personally offer you a stay at our hotel complimentary for you to give us another chance. I am sure you will have no disappointments when you leave. If you would like to discuss this further you may contact me at 337.367.1201 or dkelly@sunshinehotels.us. We realize you have a choice in New Iberia and I thank you for choosing us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC