My family and traveled to Morgan City recently for one of the Mardi Gras balls and decided to try out the comfor inn. It seemed like a nice place. Everything went fine until the next morning, when around 8:30am when a team of basketball players got some rooms next to us. The boys playing on the team were between 11-13 and were very loud. The "adults" were just as loud and didn't even care to tell the children to quiet down. My mom and siblings went downstairs for breakfast and tried to tell the lady at the front desk about the roudy group, but she was no where to be found. Just as I was getting ready to go downstairs to get some breakfast my mom informed me that the basketball team had wipped out the breakfast food and left.
After hearing that my dad decided that we would move our stuff to the brand new Hampton Inn, which was not far away. Once the rooms at the Hampton were arranged, we went downstairs at the Comfort Inn to get a luggage cart. While waiting for the elevator door to open, we find out that it is broken due to the basketball team players crowding into it. This made us want to leave even more. we then had to carry all of our luggage down the stairs, thankfully the hotel was only two stories. Meanwhile the manager was following my parents around and trying to convince them to stay. The lady at the front desk offered us a discount if we stayed, but my mom said no.
All in all, I would skip this hotel and head over to the Hampton Inn. I am actually getting ready to write a glowing review about them right now.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 August 2011
Hi,
My name is Crystal and I am the new salesperson. I have been online constantly researching information on our hotel. I am very sorry that you all had a bad experience. I know that the staff that we have now really cares about the guest and the hotel. I ask that you come by and give us a chance to make it up to you and your family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC