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Sun Suites Metairie/New Orleans West – reviews, photos

2.0 of 5
4409 Hearst Street, Metairie, LA 70001
Hotel amenities
Sun Suites Metairie/New Orleans West
Sun Suites Metairie/New Orleans West
Sun Suites Metairie/New Orleans West
Sun Suites Metairie/New Orleans West
Sun Suites Metairie/New Orleans West
Sun Suites Metairie/New Orleans West
Ranked #14 of 20 hotels in Metairie
3.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    11
    6
    7
    4
    8
Date Rating
Arlington, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“No One HOme!”
1 of 5 stars Reviewed 14 August 2010
3
people found this review helpful

I can't say much about the actual hotel as I never got into a room. Even though I called the day of the reservation and told them that we would not be arriving late, the cleck who answered the phone (James?) said we were reserved and that "a security guard would be there to give us our key." When we arrived, the guard said we had no reservation and since no clerks were available and only the security guard, we did not get a room. So we had to leave and ended up staying at the Holiday Inn on Causeway Blvd. and it was great. The location of this place is very hard to find. From the outside it looks like one of those places that rents long-term to people working in the area.

  • Stayed August 2010, travelled as a couple
    • 1 of 5 stars Location
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Ask GoWithDeb about Sun Suites Metairie/New Orleans West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baton Rouge, Louisiana
1 review
4 helpful votes 4 helpful votes
“Terrible”
1 of 5 stars Reviewed 5 July 2010
4
people found this review helpful

Please don't stay here! Dust mice/nasty dirty bathroom! Furniture outdated and old. Chairs broken, towel smelled spoiled! Nasty Nasty Nasty! Worst hotel I have ever stayed in. Someone needs to call the Better Business Bureau and Social Services this place needs to close!!!!!

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask orelia1365 about Sun Suites Metairie/New Orleans West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Well worth the money, with helpful staff!!!”
5 of 5 stars Reviewed 23 April 2010 via mobile

My husband and I stayed here for two months because he was working on a movie. This was the cheapest hotel I could find, and to my surprise it was also a enjoyable stay. The manager Jacqueline laborde helped me with anything that was needed and helped make this stay make it feel like home. She greated us with a smile and followed through with everything she said she would do. I also didn't find one person at the front desk that wasn't willing to help me. I've stayed at a lot of hotels in the new Orleans area because my husband has been in the movie Industry for 4 years and this was by far the best hotel to stay at in the metaire/new Orleans area!!!!

  • Stayed July 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Wensel2301 about Sun Suites Metairie/New Orleans West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Mississippi
1 review
“Well worth the price and accommodations”
5 of 5 stars Reviewed 21 April 2010

My wife and I enjoyed our stay. The room was quiet and very clean. The manager, April, who checked us in was extremely nice and helpful. The bed was very comfortable and the a/c was very good and quiet. The parking lot was very clean and the other guests were very quiet and considerate. This was a very pleasant experience. We had stayed at another more expensive motel down the frontage road, but will return here. This motel has been under new management since last July and I think they are doing a great job. I have stayed at many motels and hotels in my life, but for the money, this was the best.

  • Stayed April 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask john24689 about Sun Suites Metairie/New Orleans West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new orleans
1 review
“A manager who helps instead of supervising from a distance.”
5 of 5 stars Reviewed 15 December 2009

I was checked in by a very pleasant young lady. Her charm and manners were very much needed after a long, cold and very wet day at work. She was more than eager to assist me with anything I needed and smiled the whole time. Jaqueline La Borde, Front Desk Supervisor is in my opinion a great asset to this or any organization she is a part of. Keep up the good work and keep working with and for the customer. In a world that has forgoitten what customer service is, I was surprised by the pleasant and professional attitude of the employees I dealt with.

  • Stayed December 2009, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask joeybd1 about Sun Suites Metairie/New Orleans West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Sun Suites Metairie/New Orleans West

  • Sun Hotel Metairie
Address: 4409 Hearst Street, Metairie, LA 70001
Price range (per night):* INR3,417 - 5,041

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