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America's Best Inn and Suites – reviews, photos

2.0 of 5
401 Lakeshore Drive, Lake Charles, LA 70601
Hotel amenities
America's Best Inn and Suites
America's Best Inn and Suites
America's Best Inn and Suites
America's Best Inn and Suites
America's Best Inn and Suites
America's Best Inn and Suites
Ranked #15 of 26 hotels in Lake Charles
3.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    6
    3
    3
    4
    5
Date Rating
Lake Charles, Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“BEST HOTEL IN LAKE CHARLES!!!!!!”
5 of 5 stars Reviewed 29 September 2011
2
people found this review helpful

My husband and I live about 10 miles away from Lake Charles but we do not take a chance when we want to go to Lake Charles for a night on the town (we don't drink and drive), we always always always stay at this hotel :) You can't beat the price, service, or convenience!!!

It's a 5 minutes or less walk to all the downtown area attractions, restaurants and literally minutes from the casinos.....sure you can stay AT the casino but the hotel is literally 3 times the price of this awesome hotel! The staff is so nice!!! we have our Mardi Gras Balls at the Civic Center (where they also have many things going on and even in ballroom heels, the walk is beautiful along the river and lights :) The staff goes out of their way to make sure everything is to your liking & comfort! Looks great from the outside and even cozier on the inside! I HAVE to mention the Managers Cocktail hour...Everynight (except Sunday, I think ) from 5-7 p.m. each registered guest receives 2 free drinks (yes, they have draft beer and a few hard liquors with mixers) along with appetizers, last weekend they had chicken wings, cheese trays and veggies :) Then for breakfast (which they DO have on Sundays) they have the best make your own waffles, sausage, eggs, biscuits, gravy, oatmeal, juices, milk and superb coffee :) I would NEVER EVER stay anywhere else! The beds are very comfortable and rooms are very spacious! There are lots of places to eat (and drink:) very close so you don't have to drive at all once you check in! Neighborhood is super safe so I am not concerned about my vehicle safety. If you are coming to Lake Charles for an event at the civic center or brickhouse, this is seriously a 3 minute walk to either...but even if you are just coming to hang out in Lake Charles, don't stay anywhere BUT here!!! :):) Also, an amazing clean pool and hot tub :) They have my lifetime reservation!

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask strogers about America's Best Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beaumont, TX
1 review
2 helpful votes 2 helpful votes
“Old and Dingy”
1 of 5 stars Reviewed 15 September 2011
2
people found this review helpful

We stayed here due to it's proximity to my daughter's Prom site (we live 50 miles away). However next time we stay in Lake Charles we will definitely stay somewhere else. It looked ok on the outside, but upon check-in, we immediately noticed the stench of the motel as well as the fans in the hallway. It had no AC except in the rooms. The room was extremely small, dark, and smelly and looked like it was a 1970's conference motel with it's CRT TV. I hardly slept all night thinking about the filth around me & couldn't wait to go home. For $100.00 per night we expect alot more than this. Never again.

  • Stayed May 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Service
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Ask Traveler90_11 about America's Best Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Great place to stay, the heated pool was fabulous, staff friendly, good breakfast, very nice room with a king bed.”
5 of 5 stars Reviewed 4 February 2011

Great place to stay, the heated pool was fabulous, and so was the hot tub, it was freezing outside, and getting into the pool was heavenly. The staff was friendly, a good breakfast buffet, a very nice room with a king bed, little kitchen sink, frig and microwave, nice sitting area and table with chairs to work on. We had a perfect view of the Lake and the beautiful park across the street. It is very convenient to the highway and to town. We would definitely stay here again, and would recommend it to family and friends. Hard to beat for the buck.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask happytravler_11 about America's Best Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Top Contributor
59 reviews 59 reviews
Reviews in 56 cities Reviews in 56 cities
136 helpful votes 136 helpful votes
“Great Value”
5 of 5 stars Reviewed 12 May 2010

For $69 we had a room with two beds, a kitchen, lounge and bathroom. All were very clean and decent size, although we had a cigarette smoke smell in the doorway the room did not smell inside. The rate also included complimentary buffet breakfast.
The property is situated across the busy road from lake, but as our room was at the back we did not hear traffic.
We were there on a Sunday night and everywhere was closed. The lady on the desk was most obliging making telephone calls to check if restaurants were open, but none were. We went into town and found a self service restaurant which was passable, but the only other choice seemed to be fast food places.

  • Stayed April 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AngelaG about America's Best Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
usa
1 review
“never again!!”
1 of 5 stars Reviewed 30 March 2010

the first thing i noticed was the odor (like a natural gas leak) on the first floor by the elevator. we were on the second floor, less of an odor. the towels were crusty - like they hadn't been washed in years. a notice said that sheets would be changed every other day unless we requested them changed daily. we were there for six nights - sheets only changed once. on the last night of our stay we were awakened at 2:30 a.m. by an electrical hum and the entire room was vibrating. we called the front desk, about 20 minutes later a guy comes up and said the alarm clock is causing the problem then proceeds to unplug every lamp and tv - didn't solve the problem. he leaves and calls 30 minutes later to say a compressor in a conference room on the first floor had frozen up and he fixed it.
the free breakfast - i did have an english muffin one morning that was ok.

  • Stayed February 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask cynthi8 about America's Best Inn and Suites
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Additional Information about America's Best Inn and Suites

  • Best Hotel Lake Charles
Address: 401 Lakeshore Drive, Lake Charles, LA 70601
Price range (per night):* INR4,425 - 7,953

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