The horrible experience started at check in... I was given a more expensive price than I had confirmed when I made my reservation. I was checking in late and out early, so I tried to save a little money by booking at this hotel - big mistake! The room was the nastiest room I've ever stayed in. The hotel did allow pets (which I was traveling with), but the filth didn't seem pet related. The walls were dirty, looked in places like a tire had rolled across it, had different paint colors in different places, and where the carpet met the wall, the carpet unraveled around the edges. The white trim around the mini-fridge was black with mold. The grout in the shower was mildewed. The vent in the bathroom was so loud that we couldn't hear each other talking even with the door open. It is old motel with no attempt to keep it up to date. The pool area was uninviting with its old chairs and the storage buildings just beside it. The ice machine was broken. Also, truckers who stay at the hotel park their trucks near the rooms, so the trucks woke us up alot.

I stayed 3 nights at Days Inn Lafayette/University, in Lafayette, LA. Mind you the front desk people are overall very nice and work hard to please the guests and the pool is nice (although tere was a broken umbrella table that laid on the pool deck my entire stay and never got removed/fixed)

I would have left after the second day if the hotel had not refused to refund me any money and kept promising that a Manager would call me to discuss the situation. I requested a refund or adjustment at least once a day--although the manager has now told the booking company that I never asked for anything until after I had checked out

In my 3 nights booked, I was moved to 6 different rooms because of a myriad of problems—these include, but are not limited to: mildew growing up the full first tile in the bathroom, dirty bathroom floors with previous guest hair still on the floor, dirty carpets--specifically under the bed skirting (in the 6 rooms I found peanuts, sunflower seed shells, candy wrappers, etc), a hole in one of the bathroom doors, missing electrical outlet covers, paint peeling on the bathroom walls, doors that would not lock or were missing or unable to lock the security chain or dead bolt, air conditioners that were either loud or did not work at all no WiFi or internet in some of the rooms.

On 4 occasions I was promised that a manager would call me—so far no one has called. I attempted to work this out with the property but they have been completely unwilling to refund any money and no one will return my phone calls as promised. They have a stay guarantee that is posted on the wall and were flatly unwilling to hold to this as a premise. They stated that since I paid online I could not get a refund--since then I have been told otherwise by my booking agent.

Twice, once a front desk person and once a manager, blamed the problems on me, stating that no one else was having problems. The manager stated that I was just trying to get a free stay. I know that other guests were having problems because I was waiting in line in the lobby as 3-5 rooms were checking out and getting refunds because of the property issues. I was also told by a manager/owner that there were problems with Housekeeping—while not all of these issues are Housekeeping and some belong to Maintenance, to be honest, and with all due respect, these are not my problems and blaming the staff for known issues with the property is in bad form and shows a lack of responsibility on the management side in trying to blame someone else. The employees at different times acknowledged that they knew there were problems and that they have brought it to the attention of the management more than once--the management just never addresses the issues.

This is not at all what I would expect from a Wyndham property--or a Days Inn and I have been completely and utterly disillusioned at this chain. I also requested a phone number for Days Inn corporate, so I could report this and I was refused this information. The only phone number they would give me was that for their own hotel.

When I called my booking agent, they called the hotel and did get a manager on the line who stated that they had offered me my money back (this is not true, they refused more than once) and that I just trying to 'get a free stay'. I would not stay in this property again even if it was free. I only wish I would have taken some pictures of the rooms so that I could have recorded the nasty conditions for others.

Correct comfort for a correct price ($61) in this area; Easy to find as along the interstate. wifi Ok and some problem with the breakfast ( milk was not good on the 2 bottles in spite of they were at fridge ?).
Carpet a bit old but not a poblem. So nothing special to say wrong on this hotel.