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Crowne Plaza Hotel New Orleans Airport – reviews, photos

3.5 of 5
2829 Williams Blvd, Kenner, LA 70062
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Crowne Plaza Hotel New Orleans Airport
Crowne Plaza Hotel New Orleans Airport
Crowne Plaza Hotel New Orleans Airport
Crowne Plaza Hotel New Orleans Airport
Crowne Plaza Hotel New Orleans Airport
Crowne Plaza Hotel New Orleans Airport
Ranked #2 of 16 hotels in Kenner
4.5 of 5 stars 93 Reviews
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93 reviews from our community

What travellers say about this hotel
  • Priority Club(7)
  • French quarter(4)
  • Very clean(4)
  • Very nice(3)
Traveller rating
    49
    25
    12
    6
    1
Only show reviews for Family (16) | Couples (17) | Business (41)
Date Rating
NY metro
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
52 helpful votes 52 helpful votes
“A good choice”
5 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

Big rooms, wonderful people who staff the hotel who gave excellent service. We booked this room in order to stay in NOLA an extra night after returning from a cruise. Big football games were afoot so finding that room was a trick and this was the only one we could find. We had stayed at the JW Marriott on Canal for two days prior to leaving for the cruise and really had wanted to stay in the middle of the action BUT would DEFINITELY book this hotel for our return visit to NOLA. Justin (the transfer bus driver) is worth it alone.
Taxi fare is $33 from airport to downtown. The bus (the Veteran’s line bus stop is diagonally across from the hotel) is about $1.50; you take this to the cemeteries and pick up the canal street trolley into downtown. Trolley fare is $1.25 for the trip or $3 for an all day pass. The trolley is the party, maybe not as much during the day but once the sun begins to go down, NOLA springs to life and we met amazing locals on the trolley who were incredibly forthcoming with help, tips, opinions, and their own stories. This experience gave depth and richness to our trip and would not have happened cocooned inside a taxi. The time factor is just slightly more on the bus, but in order to save $60 round trip and have the advantage of taking any trolley anywhere to see NOLA up close makes this the thing to do. Spend that $60 at Mignon Faget for a keepsake!

Room Tip: There is not much to see from your room in this area and the connecting hallways are a bit strange...
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cberwind about Crowne Plaza Hotel New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri
1 review
“Staff”
5 of 5 stars Reviewed 10 January 2012

The Hotel was Great with great rates But the Staff Jennifer and Justin really made me fill at home aswell as the ladies at breakfast every morning Great Place!!!

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jim Z about Crowne Plaza Hotel New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
“Great Place To Stay & Wonderful Staff”
5 of 5 stars Reviewed 6 January 2012

We were only passing thru New Orleans airport for one night so needed a hotel close to the airport. The shuttle driver collected us from the airport quickly and was so warm and welcoming. Checking in quick & easy with the polite front of house staff. The rooms were very nice and clean! Sometimes those airport hotels can be very hit or miss. But this is the very best airport hotel we have ever stayed at. I don't think we are the only ones that know about this gem of a hotel there were airline staff and a mix of people.

This is a lovely hotel for staying just one night or a few nights. Great staff, clean & safe what more can you want. Even the hotel resteraunt was good. Good food, big portions and friendly staff. A real gem of a hotel.

Room Tip: The Landing restaurant in the hotel is great value and very good food!
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Omeara06 about Crowne Plaza Hotel New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuftonboro, NH
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Convenient to airport”
3 of 5 stars Reviewed 5 January 2012

Stay at this one fairly frequently, generally can say that van trips are often delayed, gym is small and ouitside pool is nothing exciting. Outside "jacuzzi" isn't one, just hot water in smaller pool, no jets. Sun is always gone from pool in afternoon, so unless itis mid summer, pool area is cool in afternoon. Rooms are generally clean and front desk staff is always pleasant. Restaurant appears to be improving, had a pretty decent lunch the last time I was there. Biggest gripes last time, was not automatically upgraded based on Priority Club platinum status, had to ask, although there were plenty of roooms available, wake up request was acknowledged by front desk, but someone forgot to enter it, luckliy I woke on my own, or would have missed my flight.

Room Tip: Some of the club level rooms do not have windows, keep this in mind. All rooms have small tubs, not...
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tualatin, Oregon
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Great place for airport access!”
4 of 5 stars Reviewed 28 December 2011

We stayed at this hotel the night before an early flight out of New Orleans and we had a wonderful stay. When we arrived we were upgraded free of charge to a VIP room with access to the priority club. It was the night of a Saints game, and the front desk clerk Jael was great! She even taught the fiance (who is from the north) how to say "Who dat!" When we arrived in our room, we were very happy. It was clean, wonderfully appointed, and we really liked the comfy bed. The priority club access was great, because there were juices, bottled waters, and snacks available, as well as great seating.

After check in and a quick shower, we headed out to the Quarter. It was only about a 20 minute drive, and we weren't planning on doing any major partying, just heading out for a bite and a few drinks during the game.

There was only one thing to mention, the TV in the room was a little glitchy, but as we weren't there to watch TV we didn't call down about it. I imagine if we had called down, the problem would have been taken care of. The next morning, we told the front desk agent, and they wrote a note to take care of the problem straight away.

We didn't ask for a wake up call or a taxi ride to the airport, as we had a rental car and phones with alarm clocks. Personally, I never rely on wake up calls when I have to get the airport. And if I do schedule one, I always set my phone alarm as a back up. I worked at a hotel, and know that most wake up calls are scheduled through the phone system, so if something goes wrong with the system, then the wake up calls can have problems. Word to the wise.

Check out was a breeze. All charges were as expected. We'll definitely stay there again if we have an early flight.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Crowne Plaza Hotel New Orleans Airport

  • Crowne Plaza Kenner
  • Holiday Inn Kenner
  • Kenner Holiday Inn
Address: 2829 Williams Blvd, Kenner, LA 70062
Price range (per night):* INR7,189 - 12,651

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