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Hilton New Orleans Airport – reviews, photos

3.5 of 5
901 Airline Drive, Kenner, LA 70062
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$99 per night
Hilton New Orleans Airport
Ranked #7 of 16 hotels in Kenner
3.5 of 5 stars 109 Reviews
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109 reviews from our community

    Trip type
Traveller rating
    24
    33
    32
    13
    7
Date Rating
arizona
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Closest to the airport”
3 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

I stayed here the last night after a convention in town. The hotel is directly across the street from the airport. Their shuttle is 'on demand' so you don't have to go once an hour and be there too soon before your flight.

My room was on the top floor away from the street. Not only didn't I hear street or inside noise, I didn't hear any airplane noise. The hotel must have great soundproofing.

I hadn't stayed here for many years so I was pleasantly surprised to see that it must have been remodeled since then. My room was extremely nice compared to the convention hotel I was in for the previous three days. It was spacious, well-appointed, and clean. I was very pleased with my room.

The exercise room looked like all new equipment and it had more than the standard three pieces of equipment. It also had free weights.

There aren't any restaurants within walking distance of the hotel. Unless you have a car you will be using the hotel restaurant for breakfast and the sports bar in the evening. Food is a bit pricey. I paid almost $3 for the school cafeteria lunch sized carton of milk. The breakfast buffet was a few dollars more than another Hilton hotel I stay at. Since I'm an Honors member I got free continental breakfast or $10.95 off the buffet.

I took advantage of the offer of using 17,500 points and paying $60 for a room, which was a good value compared to the hotels in town. As an Honors member I was also given free wifi. Since I didn't have my laptop with me I asked if I could use the business center. The answer was yes except that I would have to pay to use the internet. Since I was attempting to be 'disconnected' for five days, that was o.k.

The front desk staff person was very pleasant and personable.

Room Tip: I had a room on the top floor at the back of the hotel and it was quiet, a good size, and very clean...
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask barbgb0923 about Hilton New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike Walker, General Manager at Hilton New Orleans Airport, responded to this review
25 January 2012
Thank you so much for your feedback. I‘m delighted to hear how enjoyable your stay was. We look forward to seeing you again in the future.
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1 review
“Nickel and dimed”
2 of 5 stars Reviewed 21 January 2012

Thought it was a good deal until you see the over priced charges they have for crawling Internet and tasteless food.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Pozzy77 about Hilton New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike Walker, General Manager at Hilton New Orleans Airport, responded to this review
25 January 2012
Thank you for your feedback. One of our goals is to ensure value for the price paid during your stay and I’m sorry we were not able to provide this for you. We are constantly working to keep our menu updated with the best dishes our local area has to offer and we work closely with our internet provider to ensure the best internet connection. Your comments will be shared with our team members and I hope you will give us another try in the future.
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gary,in
1 review
“great experience”
5 of 5 stars Reviewed 17 January 2012

Everything about my stay was first class. The staff was friendly and helpful. The food was great. My room was comfortable and the coffee was delicious. The only thing was the pillows, they could've been firmer for me.

Room Tip: I was satisfied with room I stayed. not sure of location
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  • Stayed March 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask sistasista2 about Hilton New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike Walker, General Manager at Hilton New Orleans Airport, responded to this review
19 January 2012
Thank you so much for your feedback. I am delighted to hear how enjoyable your stay was. On your next visit, please let us know if you prefer foam or feather pillow and we would happy to provide that for you. We can also note that as your preference for future stays. We hope to see you again soon.
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Natick, Massachusetts
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Comfortable and Clean”
5 of 5 stars Reviewed 12 January 2012

My husband and I stayed here one night (May 8, 2011) before a cruise. The staff at check-in were very friendly. The hotel was clean and comfortable, as we expected from Hilton. The garden courtyard was a lovely place to read in the morning, while sipping chai from the Starbucks in the lobby. Short stay, but it met our needs and we have no complaints!

I can't advise on local transportation or convenience of this location because we had a "native guide" (a friend in NOLA) who shuttled us from the airport and to the cruise terminal.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask yew_hall about Hilton New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike Walker, General Manager at Hilton New Orleans Airport, responded to this review
19 January 2012
Thank you so much for your feedback. It is our top priority that guest’s expectations are met and exceeded and I’m glad to hear how enjoyable your stay was. We look forward to your next visit and thank you for staying us.
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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Pets allowed?”
3 of 5 stars Reviewed 6 January 2012

Stayed one night. Saw a big/aggressive dog in the lobby and elevator. Scared my 3-year old. Was told this hotel is pets allowed.

If you want to have good sleep, make sure turn on the "Donot Disturb" sign as the hotel cleaning starts at 8am in the morning!

Room Tip: For traveller stay over airport, it is ok. For people visit New Orleans, find a better one then.
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Txcowboy1 about Hilton New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike Walker, General Manager at Hilton New Orleans Airport, responded to this review
9 January 2012
Thank you for taking the time to give us your feedback. Yes, we do accept pets but with strict requirements and let me assure you we never tolerate aggressive pets of any kind. I hope overall your stay was extremely enjoyable as this is always our #1 goal. Our priority is to provide top notch service that you know to expect from the Hilton brand. I hope to have the opportunity to be of service on your next visit to the New Orleans area.
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Additional Information about Hilton New Orleans Airport

  • Hilton Hotel Kenner
  • Hilton Hotel New Orleans Airport
  • Hilton Kenner
  • Kenner Hilton
Address: 901 Airline Drive, Kenner, LA 70062
Price range (per night):* INR6,186 - 11,592

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