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Extended StayAmerica New Orleans - Kenner – reviews, photos

2.0 of 5
2300 Veterans Boulevard, Kenner, LA 70062
Hotel amenities
Extended StayAmerica New Orleans - Kenner
Extended StayAmerica New Orleans - Kenner
Extended StayAmerica New Orleans - Kenner
Extended StayAmerica New Orleans - Kenner
Extended StayAmerica New Orleans - Kenner
Extended StayAmerica New Orleans - Kenner
Ranked #14 of 16 hotels in Kenner
2.5 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
    2
    2
    1
    0
    5
Date Rating
Kenner, Louisiana
1 review
2 helpful votes 2 helpful votes
“Should be named "El Stinko"”
1 of 5 stars Reviewed 8 May 2011
2
people found this review helpful

This dump is a sorry excuse for a hotel!
Here is my email to the Area Operations Manager and Hotel Manager;
"We had booked an upgraded room online.(supposedly renovated and comfort bedding)
Ended up with room 202, which is would describe as a below average hotel room.

The lobby looks real nice with new paint and nice carpet.

Once you arrive at the second floor, the scene changes dramatically! Dingy and stained carpet, foul smells.

Arrival to the room is no better, highly stained carpet, front panel of a/c unit hanging down unattached, toilet running and wasting water.
Thought that i might have an operational TV, no luck....had to fix an improperly made coax cable connector at the back of the set.
Beds, old and uncomfortable.
No extra blankets and no extra pillows.
Where are the binoculars to see the micro TV?


This AM I contacted a very nice young lady at the front desk and described the above issues, she was very professional and polite, and stated that there were no upgraded rooms available, and apologized, and handed me your business cards.

Bottom line, Over promised, and underdelivered customer satisfaction.

Next stop, Tripadvisor.com for a scathing review."

  • Stayed May 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
1 review
“About time...”
5 of 5 stars Reviewed 13 March 2011 via mobile

This is one of the friendliest, cleanest ESA's we have stayed in. The staff was always friendly. Housekeeping was friendly. It sits back off the main street..that was the only set back..we passed it up because of the small sign on the side of Sonic. Other than that, very positive stay and the room we were in was a little bigger than the regular rooms, which was great. Pet friendly..a big plus and you could not tell other pets had been in there. Shopping wise..every thing was in good distance to the hotel. Will definitely stay here again and recommend to friends and family.

  • Stayed March 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CrzyMthrOf5 about Extended StayAmerica New Orleans - Kenner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
1 review
“Run! Fast and Hard!”
1 of 5 stars Reviewed 23 January 2010

This place was absolutely horrible! It smells, there are urine stains all over the hallways and in the rooms, there were scary looking stains on our carpet in our room as well as on the curtains, and to put the icing on the cake there were roaches! Not just one, I saw like 3 of the small brown ones; it's no telling how many there actually were. It really looked like the projects; there were babies crying, people smoking in the hallways and the elevators....need I say more. For your sake, please stay some where else. This hotel needs to be torn down.

  • Stayed January 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“WHAT A STINKY DUMP!”
1 of 5 stars Reviewed 15 January 2010

Arrived at this smelly dump at 3:30am. for the Sugar Bowl Game. . had reservation for 3 nights. Opened the door to room. The stinch was awful, dirty, carpet not cleaned in years. stain all over hallways. By 10 am nine of us had packed and we left for the Hampton Inn , Metaire, which was beautiful. do not stay here unless you have nose plugs and have poor eyesight as to not see the filth. It is a stinky dump.

  • Stayed January 2010, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask GREGO_7 about Extended StayAmerica New Orleans - Kenner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New oRLEANS
Contributor
17 reviews 17 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“This hotel has long term workers staying in it and you can tell.”
3 of 5 stars Reviewed 18 December 2009

The hotel looks great from the outside needs some work on the rooms. Its next to a cool bar and grill.

  • Stayed December 2009, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Extended StayAmerica New Orleans - Kenner

2300 Veterans Boulevard, Kenner, LA 70062
Price range (per night):* INR5,016 - 6,075

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