We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to BEST WESTERN University Inn

BEST WESTERN University Inn – reviews, photos

2.0 of 5
46053 North Puma Drive, Hammond, LA 70401-7026
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN University Inn
BEST WESTERN University Inn
BEST WESTERN University Inn
BEST WESTERN University Inn
BEST WESTERN University Inn
BEST WESTERN University Inn
Ranked #10 of 16 hotels in Hammond
4.0 of 5 stars 27 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

27 reviews from our community

    Trip type
Traveller rating
    11
    3
    5
    3
    5
Date Rating
Palos Verdes, CA
2 reviews
1 helpful vote 1 helpful vote
“GREAT Price; Great Service; Great Location”
4 of 5 stars Reviewed 11 October 2011
1
person found this review helpful

I needed a place for a week. The service and all were very good; excellent value too.
The accommodations were very good; great service to resolve to my complete satisfaction a couple of issues that developed. The staff were readily available and committed to providing the desired service and beyond!
The breakfast that was included in the stay was also very good, with a nice variety of food for one and one's family! It was more than adequate for me!
I would recommend this facility and location to all travelers; I would stay there again myself!

Room Tip: I was on the 2nd floor; very nice and quiet!
See more room tips
  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask PVJOE about BEST WESTERN University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lovergirl79, General Manager at BEST WESTERN University Inn, responded to this review
16 October 2011
Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
“Great Price, Great Service, Great Hotel”
5 of 5 stars Reviewed 30 August 2011

I travel frequently (usually twice a month) because of my job and have stayed at nearly every hotel chain imaginable. I must say my experience at this hotel was superb from the the time I checked in until the time I checked out. The staff was not only extremely friendly, they were also very helpful by providing me with directions to the local mall, recommendations on nearby restaurants. As good as the staff treated me, the hotel's overall service was even better. The hotel was well maintained, as the lobby was very nice and presentable, while the outside was neat and painted with a mural detailing that famous Louisiana flavor. Also, my room was very clean and well furnished. Overall, I highly rate this room and will definitely stay there again in the future.

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask LMaryland about BEST WESTERN University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lovergirl79, General Manager at BEST WESTERN University Inn, responded to this review
16 October 2011
Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Loranger, Louisiana
1 review
“Loved It and will be back”
5 of 5 stars Reviewed 29 August 2011

The service was timely and polite. The rooms were clean and fresh. I liked the quietness the most.

  • Stayed August 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Pamela B about BEST WESTERN University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lovergirl79, General Manager at BEST WESTERN University Inn, responded to this review
16 October 2011
Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Smyrna, Georgia
1 review
“OMG!! THE BEST SERVICE EVER!!!”
5 of 5 stars Reviewed 18 August 2011

I thoroughly enjoyed my stay here! The staff was very friendly and responsive to my needs. I would definitely recommend this place to other people. My husband and I were here for a week and enjoyed every moment of it. I would definitely stay here again.

Room Tip: I would recommend booking with Keisha Maryland. She was very hospitable.
See more room tips
  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Candice2001 about BEST WESTERN University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lovergirl79, General Manager at BEST WESTERN University Inn, responded to this review
16 October 2011
Thank for you comments regarding your stay at Best Western University, Hammond,LA. We value the opionions of all our guests as our focus is to provide exceptional service and knowing that we have accomplished this goal with you just encourages us to thrive to the level of excellence that all of our guest deserve. Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vinton, LA
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Beware - clean but staff lacks training”
3 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

The room was clean, smelled nice BUT our air conditioner did not keep the room cool. Lickily I travel with a fan...but usually only need it for the white noise. The staff makes (or breaks) a hotel and this staff lacks traing And has absolutely NO customer focus. Not many choices in town...so as lomg as you have low expectations for customer service you willbe OK with a clean bed to sleep in. If you plan to stay multiple nights be sure you tell the cleaning person and leave before noon, otherwise no cleaning will be done, no clean towels, no toilet paper, no trash can emptied.

Room Tip: Reserve a first floor room...no elevator. Bring a fan. Don't expect to sleep late because the...
See more room tips
  • Stayed July 2011, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask waslcajun about BEST WESTERN University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adorableme, General Manager at BEST WESTERN University Inn, responded to this review
30 July 2011
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 985-419-2001.


Sincerely,

Shekela Coleman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN University Inn also viewed

BEST WESTERN Hammond Inn & Suites
3.5 of 5 stars 41 Reviews
Hammond, LA
Show Prices ABS:HotelCheckRates-d77968?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
La Quinta Inn & Suites Hammond
4 of 5 stars 17 Reviews
Hammond, LA
Show Prices ABS:HotelCheckRates-d1862259?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Comfort Inn Hammond
4 of 5 stars 31 Reviews
Hammond, LA
Show Prices ABS:HotelCheckRates-d234855?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 16 hotels in Hammond, ranked by popularity »

Been to BEST WESTERN University Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN University Inn

  • Best Western Hammond
  • Hammond Best Western
Address: 46053 North Puma Drive, Hammond, LA 70401-7026
Price range (per night):* INR4,180 - 5,684

Owners: What's your side of the story?

If you own or manage BEST WESTERN University Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN University Inn
Show the lowest price for this hotel (from our partners)
Show Prices