When we made our reservations, we were told that the hotel had been renovated "not too long ago" . If so, they must've missed the room we were in. The carpet was stained and dirty; the caulking in the bathroom needed repair/replacement. There were only two choices for A/C - either freezing or stuffy - no in-between comfort level.
Lightbulbs were dim so it was difficult to get any work done. Wireless internet was available, but with our laptop battery somewhat low, there was a problem, since there was no electrical outlet anywhere close to the table/chair.
Housekeeping could've been better, too, since the bathroom floor was quite sticky.
The location, just off the Interstate, was the most redeeming feature - so that we could get out of there quickly and be on our way to better places!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 May 2011
Dear Guest,
Thank you for choosing BEST WESTERN Denham Springs for your recent stay in our area.
Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following actions were taken:
1) Housekeeping received additional training concerning the level of cleanliness required of them as our employees.
2) Maintenance was instructed to make sure that the A/C in the room assigned to you is put in proper working order.
3) Management was approached about the possibility of having brighter light bulbs in what would be viewed as the working area.
I hope that the next time you visit our area, you will once again choose to stay at BEST WESTERN Denham Springs. I think you will be greatly pleased.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC