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BEST WESTERN Denham Springs – reviews, photos

2.0 of 5
146 Rushing Road, Denham Springs, LA 70726
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BEST WESTERN Denham Springs
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BEST WESTERN Denham Springs
BEST WESTERN Denham Springs
3.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    1
    5
    3
    3
    4
Date Rating
Anderson, Indiana
1 review
1 helpful vote 1 helpful vote
“A Real Dump”
1 of 5 stars Reviewed 10 August 2010
1
person found this review helpful

My wife and I, both from Indiana, booked this hotel for 4 nights to stay at for a family funeral. Were we shocked! what a dump! We received a handicapped room on the second floor with no elevator, My wife has MS. There was black mold on the bathroom ceiling, the dresser drawer had no back so everything fell out, the walls were dirty, and the entry door had a 3/4 inch gap at the bottom. Housekeeping tried to bleach the bathroom ceiling and got bleach on our garments. Customer service was nearly non-existent. If you have enemies send them here!!!

  • Stayed August 2010, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask rick46012 about BEST WESTERN Denham Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesterndenhamspr, Webmaster at BEST WESTERN Denham Springs, responded to this review
26 May 2011
Dear Guest,

Thank you for choosing BEST WESTERN Denham Springs for your recent stay in our area. I am so sorry for the reason for your visit. You do have my sincerest sympathy during this hard time.

Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

1) Housekeeping staff received additional training concerning the level of cleanliness required of them as our employees.

2) Management was approached about providing rooms on the first floor for those for whom stairs are a problem.

I hope that the next time you visit our area, you will once again choose to stay at BEST WESTERN Denham Springs. I think you will be greatly pleased.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, TX
Senior Contributor
36 reviews 36 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Average for the price.”
3 of 5 stars Reviewed 2 June 2010
1
person found this review helpful

Booked 3 weeks in advance and requested a down stairs room, figured that far in advance that it would not be a problem - wrong - upstairs. Called the evening before for early check in and was told that 11am would be OK - again, wrong. Mgr finally let me have room at noon. Room was average for an older hotel. Nothing special - just a room.

  • Stayed May 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask RowlTD24 about BEST WESTERN Denham Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesterndenhamspr, Webmaster at BEST WESTERN Denham Springs, responded to this review
26 May 2011
Dear Guest,

Thank you for choosing BEST WESTERN Denham Springs for your recent stay in our area.

Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review the following action was taken:

• Management received additional training in booking our valued guests and trying to give them rooms on the floors requested. They were also trained on calculating a realistic check in so that our valued guests could be accommodated upon arrival.

I hope that the next time you visit our area, you will once again choose to stay at BEST WESTERN Denham Springs. I think you will be greatly pleased.

Sincerely,
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Chicago,IL
1 review
2 helpful votes 2 helpful votes
“Don't bother stopping here.”
2 of 5 stars Reviewed 29 September 2009
2
people found this review helpful

We tried out 2 rooms due to odors and poor housekeeping. Renovations were poorly done. Molding looking granite, bad caulking. Odd film on all surfaces,like they had been washed with a dirty cloth. Food wrappers on the floor.

  • Stayed April 2007, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask AnnieChicago_IL about BEST WESTERN Denham Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesterndenhamspr, Webmaster at BEST WESTERN Denham Springs, responded to this review
26 May 2011
Dear Guest,

Thank you for choosing BEST WESTERN Denham Springs for your recent stay in our area.

Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:

• Housekeeping staff received additional training in the level of cleanliness required of them as our employees.

I hope that the next time you visit our area, you will once again choose to stay at BEST WESTERN Denham Springs. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Denham Springs hotels

BEST WESTERN Magnolia Manor
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d77861?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Orlando, Florida
Senior Contributor
34 reviews 34 reviews
Reviews in 32 cities Reviews in 32 cities
41 helpful votes 41 helpful votes
“Relax, it's fine.”
3 of 5 stars Reviewed 1 August 2008

After reading the former reviews, I will admit I was somewhat skeptical that I would find a clean, comfortable room. I was expecially concerned about the smoking room dumped on the last reviewer as this has happened to me a couple of times in different areas of the country.
We found a motel that HAD recently been updated. Remember, it is an older building so renovations can only go so far, but what we found was acceptable. The place looks like it has been recently painted. Lobby and breakfast area looked modern and clean. Our room had new carpet, the a/c uint looked like it had been rebuild and worked very well, walls were freshly "textured" and painted. The bathroom had been updated with solid surface Silestone surround around the tub, running to ceiling. Looked like new floor tile. This room could have used some calking and there was evidence of dirt swept into a corner. No big deal to me as I didn't expect it to be the Weston. The plumbing fixtures were new or had new trim kits, except they must have run out of new shower heads as ours was the original and covered with paint. Makes one wonder about the Plumbing Contractor. The microwave and ref. were clean and worked fine. Beds clean and comfortable. TV was fine with many channels and HBO.
Hear is the new part: There is a brand new Chili's directly across the street. It's so close, you could use your laptop and connect to the hotel wireless router (with the code). You get the idea. Park and walk.
My wife had to wait in the lobby while I attended to business and found the staff very friendly.
The motel is convieniently located close to interstate 12. Only issue with this is the noise from the highway, but I am being picky.
This place is fine.

  • Liked — Location and price
  • Disliked — Noise from highway
  • Stayed July 2008, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask runner24 about BEST WESTERN Denham Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGUYFU, Director of Sales at BEST WESTERN Denham Springs, responded to this review
6 December 2011
Thank You for your comments, we have a GREAT TEAM at the hotel. We are located with many options for dining and take pride in our hotel, We will be waiting for you when visiting the area in the future!
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Knoxville, TN
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Needs renovation”
2 of 5 stars Reviewed 11 June 2007
2
people found this review helpful

When we made our reservations, we were told that the hotel had been renovated "not too long ago" . If so, they must've missed the room we were in. The carpet was stained and dirty; the caulking in the bathroom needed repair/replacement. There were only two choices for A/C - either freezing or stuffy - no in-between comfort level.
Lightbulbs were dim so it was difficult to get any work done. Wireless internet was available, but with our laptop battery somewhat low, there was a problem, since there was no electrical outlet anywhere close to the table/chair.
Housekeeping could've been better, too, since the bathroom floor was quite sticky.
The location, just off the Interstate, was the most redeeming feature - so that we could get out of there quickly and be on our way to better places!!

  • Stayed May 2007
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask Susan078 about BEST WESTERN Denham Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesterndenhamspr, Webmaster at BEST WESTERN Denham Springs, responded to this review
26 May 2011
Dear Guest,

Thank you for choosing BEST WESTERN Denham Springs for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following actions were taken:

1) Housekeeping received additional training concerning the level of cleanliness required of them as our employees.

2) Maintenance was instructed to make sure that the A/C in the room assigned to you is put in proper working order.

3) Management was approached about the possibility of having brighter light bulbs in what would be viewed as the working area.

I hope that the next time you visit our area, you will once again choose to stay at BEST WESTERN Denham Springs. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Denham Springs

  • Denham Springs Best Western
Address: 146 Rushing Road, Denham Springs, LA 70726
Price range (per night):* INR4,347 - 5,016

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