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Maison des Amis – reviews, photos

3.0 of 5
111 Washington St, Breaux Bridge, LA 70517
Hotel amenities
Maison des Amis
3.5 of 5 stars 16 Reviews
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16 reviews from our community

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Date Rating
New York
1 review
“Absentee Owner Very Absent”
2 of 5 stars Reviewed 17 October 2009

This place exemplifies the problem when the owner is no where - in this case out of state, I believe. Very nice and helpful manager (picked us up when we couldn't find the place) but is clearly not in the hospitality business nor anywhere to be seen after showing us our room. Bed is clean but everything around it kind of grungy and misplaced - (flags stored, closet full of surplus items of some kind, electrical wires kind of haphazard ) -- sort of like borrowing someone's bedroom; not what one expect in a B&B. Old beer containers from the weekend still in the hall garbage. Reservations are taken by anonoymous phone and information center not always accurate - i.e. we had wanted to have dinner Tuesday night at the supplsedly well-regarded restaurant but it was closed. Had a dispute as to whether we had been told it was open or not --This is the first place we have ever left before our departure date. No one around for information; not good information; and just not well-kept. Place needs a really good cleaning. One of the major guide books gives this a high rating --Don't believe it.

  • Stayed October 2009, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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zydecoqueen, Owner at Maison des Amis, responded to this review
27 October 2009
I speak to all potential guests and ensure the information they receive is correct. However, what do you do about guests that don't listen to the information? Our guests called Monday evening as they were lost in Breaux Bridge. Our housekeepers husband (Russell) drove to where they were located and had them follow him to the Maison. Russell showed the guests where to park , escorted them to their room, showed them the complementary soft drinks in the refrigerator, told them a Cajun band was at Mulates and that breakfast was being served at 7:30 at Chez Jacqueline or if they preferred they could use their breakfast coupons for lunch at the Cafe Des Amis. The guests wanted to go to the grocery store and Russell gave them directions. My phone rang at 9:30 a.m. Tuesday morning. "We're checking out", the guest said. We came to eat at the Cafe Des Amis and it is not open on Tuesday and we went to breakfast at Chez Jacqueline and it is closed. I reiterated the message that the cafe was open for lunch and that the cafe would honor her coupons for lunch (which was the same information I told the guest when she made the reservation as she mentioned that she wanted to write a review on the cafe des amis.) I also stated that breakfast at Chez Jacqueline was at 7:30. (Jacqueline is closed on Tuesday, but will open for breakfast for a limited time when there are Monday night guests at the Maison. Jacqueline called me at 8:00 a.m. to say that this guest had not yet arrived. She would stay open as long as she could but she had a doctor's appointment at 9:15 a.m ). The guest's response to the information was "well then what do I do for dinner?" Before I had a chance to respond, the guests stated "that she wanted a refund for her second night as she was only staying because she was going to have dinner at the cafe". She then hung up the phone. The guest did not say anthing about the house to me. Her description of the guest room clearly indicates misrepresentation of the items in the room. The armoire contains hangers for guests' clothing, two terry cloth robes, extra pillows and blankets. Next to the armoire are two festival chairs (folded up and in sleeves); perhaps those are the "flags" she mentions in her write-up. As one can find a trail ride or festival almost every weekend insouthwest Louisiana, we provide chairs for our guests. As for the electrical wires, we have an end table on which the alarm clock, light and white noise machine sits, all plugged into a surge protector which is underneath the end table. One coke can and water bottle was in the trash; we provide early check-ins and late check-outs and guests often place trash in the kitchen trash bin after. housekeeping has emptied it. Two major guide books staff have recently stayed at the Maison and continue to give it a high rating.
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London
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Ghastly Staff, Very bad experience”
1 of 5 stars Reviewed 2 January 2009

We stayed here one night as we were touring around the area. It looked pretty, but the careful restoration of the place was totally spoilt by the attitude of the staff.

We were woken very early the following morning by the caretaker banging on our door and shouting for us to get up as he wanted to come in to use the connecting door in our room to get into the adjoining room. He wouldn't go away. It was actually quite scary as the guy isn't exactly friendly and he wouldn't say why he wanted to get in our room.

We only knew he was the caretaker as the previous evening we had returned from dinner to find him and two other caretaker-type staff in our room standing around drinking beers and allegedly fiddling with the TV (as far as I was aware there had been nothing wrong with it). Not very nice really, and very unprofessional.

Basically this place is like something out of Fawlty Towers in the way it is run. It's a shame.

Also the rooms are not all ensuite. And we asked for a second bed but was told we couldn't as they only had one spare and it was being used already. Customer service isn't their strong point.

  • Liked — it's a nice quaint house
  • Disliked — the staff trying to break into our room at dawn
  • Stayed June 2008, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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zydecoqueen, Owner at Maison des Amis, responded to this review
16 February 2009
I received a phone call at 8:00 a.m. that the guests in room 2 had parked illegally and their car would be towed if it was not moved immediately. Our caretaker tried to awaken the guests in room 2 by knocking on their door, however he was not able to awaken them. He then knocked on room 3's door to ask them if they could knock on the connecting door to awaken the guests in room 2 and explained the situation. The caretaker reported that the guests in room 3 were not happy that they he had awakened them and were not interested in helping the other guests. Later that day, the repairman came to fix the TV in room 3 as it was not working. Our repairmen are hardworking, professional men who always knock on the quest door first and only enter with the caretaker or housekeeper. Our repairmen work between 10 a.m. and 5 p.m and only drink coke or water while on the job. And our caretaker only drinks non acoholic beverages as he has a medical condition.
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“Beautiful Accomodations in the Heart of Cajun Country”
5 of 5 stars Reviewed 31 July 2008
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people found this review helpful

A few weeks ago, my girlfriend and I were roadtripping through the deep south (yes, even with gas at $4.50 gallon) on our way to New Orleans when, on a whim, we decided to pull into Breaux Bridge, Louisiana, the "crawfish capital of the world." It turned out to be the best decision we made on the entire trip, largely because we happened to stumble into a stay at Maison des Amis, a beautifully restored old Creole home -- now converted to a bed and breakfast -- that has, among its many, many wonderful features:
-- An indoor and outdoor porch for sitting, drinking, reading and writing;
-- An expansive garden with a private gazebo right on the bayou (and located a mere 500 feet from the beautiful old bridge that gives Breaux Bridge its name);
-- Large, tastefully decorated rooms with comfy beds and suprising little amenities (e.g. a little device in each room that can be set to play the sound of rain, rivers flowing, white noise, etc.)
-- A voucher for breakfast at one of the FABULOUS restaurants in town. In fact, many people in Louisiana will tell you that Cafe des Amis is one of the best places to eat in the entire state. And there's also Chez Jacqueline, who's namesake owner is a wonderful chef with interesting stories to tell.
-- A sweet owner who, somewhat late at night, was able to guide two weary travelers to a restaurant located a few miles away (Pat's Fisherman's Wharf, which is a must stop for anyone visiting the area).
-- Very reasonable rates.

All in all, our stay at Maison des Amis and Breaux Bridge turned out to be the highlight of our entire trip (through nine states). If you ever have had fantasies about visiting Louisiana, eating crawfish, and listening to zydeco, this is the place to go. You won't regret it.

  • Liked — Stunning location
  • Disliked — Lacked wireless internet
  • Stayed July 2008, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Arizona
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
“Maison des Amis was not what we expected.”
2 of 5 stars Reviewed 10 May 2008

We had been to Breaux Bridge several times but had just found out about this B&B last year when we were there. We assumed it was closely associated with Cafe des Amis, because of the name and at the time it only mentioned that cafe as the breakfast host for the inn. Well, I booked us a room for one night as that was all that was available. We got in late because of the rain and a delayed flight. The envelope with the keys was on the room door, and all was in order but it did seem kind of strange not to see anyone there at all. It honestly appeared that there were no other guests, as a matter of fact. The room was nice, clean, but nothing extra. The claw foot tub had been reglazed and the finish was peeling off in areas. There was a small "rug pad" (looked like that non-slip shelf liner stuff) on the floor by the tub, sort of wrinkled up, but no rug on top of it. It gave the room a sleazy appearance, to be frank. I thought the bed was quite comfortable, if a bit dramatic in style, with the dark wood frame and extending canopy headboard.

But we really were okay with it all until morning, when we went to Cafe Jacqueline a little after 10 a.m., only to find a note on the cafe's door stating Jacqueline had gone to a doctor's appointment and so had to close early. There was no other restaurant in the immediate area open, so we went to the nice little coffee house around the corner, and had coffee and pastries, which were excellent, as always. When we got back to the room, the caretaker/housekeeper was there, so I mentioned the problem with the cafe. She insisted that breakfast was only served there until 10 a.m., and we had arrived a bit after. However, it did not mention that anywhere in the literature, only that the Cafe des Amis hours were limited (but they were closed on the day we were there). No matter how I tried to reason with her, the caretaker kept insisting it was clearly stated on the page she showed me, even though it said nothing about Cafe Jacqueline's hours. After a bit, I just gave up. I didn't expect a refund, but I did think it should be made clear in the future so that it might not happen again.

Well, it won't happen to us again, you can be certain. By the way, we stayed the next night in the Old Castillo B&B in St. Martinville, and for the same price, had a fabulous room and a scrumptious breakfast. All's well that ends well, right?

Stayed April 2008
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UK
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
39 helpful votes 39 helpful votes
“Maison des Ami - Great little B&B”
4 of 5 stars Reviewed 18 November 2007

Excellent B&B - rooms were clean and well furnished (try and get Room 1 if possible). Location superb - just across the Bayou Teche bridge with a peaceful water facing gazebo just great for watching the river flow by.

Breakfast is included at the nearby Chez Jacqueline (excellent food (try the beignets) with a friendly proprietor) added to the overall enjoyment of this lovely low key cajun town.

  • Liked — Convenient location for Cajun country experiences
  • Stayed October 2007, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Maison des Amis

111 Washington St, Breaux Bridge, LA 70517
Price range (per night):* INR9,530 - 11,648

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