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Holiday Inn Baton Rouge South Hotel – reviews, photos

3.0 of 5
9940 Airline Hwy., Baton Rouge, LA 70816
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Holiday Inn Baton Rouge South Hotel
Holiday Inn Baton Rouge South Hotel
Holiday Inn Baton Rouge South Hotel
Holiday Inn Baton Rouge South Hotel
Holiday Inn Baton Rouge South Hotel
Holiday Inn Baton Rouge South Hotel
Ranked #36 of 65 hotels in Baton Rouge
3.5 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    13
    9
    9
    6
    8
Date Rating
Baton Rouge
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“Money Well Spent”
4 of 5 stars Reviewed 6 January 2012

I had problems with the front desk staff when checking into this hotel. I stayed at this hotel the week before Chrismas with my kids. The bedroom is very comfortable but the bathrooms are very small. The best thing about the hotel is the indoor/outdoor pool. My kids were in paradise and I could get some work done. The restaraunt inside the hotel has good food and the property is near shopping and other eateries.

Room Tip: Away from ice machine.
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison Crump, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review
23 January 2012
I appreciate the time you took to share your experience here at The Holiday Inn South Baton Rouge. Our goal is for each and every guest to have the best possible experience in our hotel, where all expectations are exceeded by our staff. We value your business as a guest, and appreciate your positive feedback.

Around this time of the year, our indoor/ outdoor heated pool is definitely a big draw for families with children. Also, the location can not be more convenient for entertainment and shopping. I am glad you found all the fun things to do around our hotel.

Thank you again for letting us knows about your enjoyable stay and we look forward to you and your family staying with us in the future
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1 review
1 helpful vote 1 helpful vote
“Needs upgrades and room not clean.”
2 of 5 stars Reviewed 24 November 2011 via mobile
1
person found this review helpful

The TVs at the Bar and lounge area are ANCIENT! Horrible, small box TVs with poor screens. The rooms are decorated nicely but the linens and bathrooms are dirty. I do not plan to stay in this hotel again unless improvements are made in the lounge/bar area and better cleaning staff.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
23 January 2012
Thank you for taking the time to give us your review on your recent stay. We heard you and have made some changes. We recently changed out the TV's in the Bar/ Lounge area to 25' HD TV’s. We are now ready for you to re-visit and watch ALL your favorite sports teams with us.

Thank you again for letting us know what needed to be changed. Our customer’s opinion's matter!! We look forward to your next visit here at Holiday Inn South Baton Rouge.
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Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
“Great Location to Hold A Workshop”
5 of 5 stars Reviewed 31 October 2011

Holiday Inn South is a great location to hold a workshop. They have a variety of well-equipped meeting rooms as well as a pleasant and helpful staff. Several of our workshop participants commented that the food quality far exceeded their expectations. On checkout, all the charges were exactly as discussed with the hotel event manager - no surprises or hidden charges. I will definitely hold more meetings here.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
11 November 2011
I truly appreciate the time you took to share your satisfaction with your experience here at the Holiday Inn Baton Rouge South. Please accept my personal thanks for completing this evaluation.
Our goal is for each and every guest to have the best possible experience in our hotel, where all expectations are exceeded by our staff. I will personally share your comments with our entire staff.
We value your business as a guest, and appreciate your positive feedback. We look forward to the opportunity to service your next meeting here at our hotel.
Have a great day
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houston, tx
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Clean, comfortable room & very friendly staff”
5 of 5 stars Reviewed 14 October 2011

I stayed here with my husband for the LSU-Florida game. During our Friday evening check-in, the lobby/check-in area was complete chaos. There was a high school football team checking in, several people arriving in town for the LSU game, etc... Amid all this, the ladies at the front desk were awesome. They all managed to do about 10 things at once while being very nice and helpful. Even with a crowd, check-in was quick and easy. So A+++ for that. The lobby itself is nice and clean. It has a restaurant and bar (which we didn't visit). Our room was clean, smelled good, and the a/c was ice cold. Comfortable bed, lots of pillows, Bath & Body Works products in the bathroom (I always love these!). Our room was in the interior/tower area at the very end of a hallway and it was very quiet down there.

So, even though this is an older hotel, it is clean and comfortable and the staff is great. I would definitely stay here again.

Room Tip: Third floor in the tower, end of the hall was very quiet
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fournix about Holiday Inn Baton Rouge South Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
19 October 2011
Thank you for taking the time to complete a review of our hotel. It is obvious that you understand how much positive feedback can mean to our hotel staff.

I will share your comments with our entire staff. I am glad you enjoyed our newly renovated property. We have worked hard to provide an enjoyable and relaxing atmosphere for our guest. We greatly appreciate you taking the time to recognize those departments who met or exceeded your expectations.

Thanks again for your positive review and we hope to see you again on your next visit.
Have a great day!
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Baton Rouge, Louisiana
1 review
1 helpful vote 1 helpful vote
“Meeting room rental great as always”
5 of 5 stars Reviewed 3 October 2011
1
person found this review helpful

We've rented rooms for client & internal meetings several times from the Holiday Inn South over the last 5 years. They've always provided a clean facility, good food, and friendly staff.

We had a small client event there on 9/28/2011, and it was no different. Good boxed lunches from their kitchen, and friendly staff.

I certainly reccomend this facility to businesses needed a good place to meet.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Henry O about Holiday Inn Baton Rouge South Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
4 October 2011
Thank you for your great review. We love to hear when we have exceeded expectations. I will be sure to pass this great review on to our banquet staff, kitchen personel and Catering Manager. Customer Service is Holiday Inn South's priority and we are glad to know we provide that kind of service and have a quality product to enjoy meeting within.

We look forward to seeing you on your next business meeting here in our area.
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Additional Information about Holiday Inn Baton Rouge South Hotel

  • Holiday Inn Baton Rouge
  • Baton Rouge Holiday Inn
Address: 9940 Airline Hwy., Baton Rouge, LA 70816
Price range (per night):* INR6,298 - 7,579

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