It was late when we arrived at the hotel. The parking lot had several "shady" looking people. The hotel was gated, so we knew they weren't staying there. We were scared to leave anything in our vehicle in the parking area. So, we emptied our entire car of all our belongings. After we got to our room, there were several people who were partying until about 2am. They would be VERY loud for a while and then get quiet. Everytime we decided to call the front desk, they would get quiet. There is a security guard who works there, but she stayed in the lobby all night. We were all afraid of retaliation if we would have reported them. It was the worst, most frightening, hotel experience I have ever had.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 June 2011
Dear Guest,
Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
It is our hope that you will give us another opportunity to serve you. Again, We apologize for the inconvenience during your stay and hope to see you during your next visit.
If we can provide any assistance, don't hesitate to contact us directly at 225 706 5500.
Sincerely,
Management
Ramada Inn, Baton Rouge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC