We recently stayed on our beloved lsu campus at the cook hotel. We have stayed multiple times and overlooked things then, but this time I decided to write a review. We stayed on Oct 6th, in the middle of the week and hotel clearly was not full. We arrived around 8pm and the front desk person was on the phone. She told the person on the phone she would have to call them back. We asked if upgrade was possible and she said no because the room was prepaid through expedia. What? She was not friendly or helpful when asking directions to a restaurant and got back on the phone immediately after we got our room key. Very disappointed cause we really want to LOVE this hotel!
- Cook Hotel Baton Rouge
