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SpringHill Suites Baton Rouge South – reviews, photos

3.0 of 5
7979 Essen Park Avenue, Baton Rouge, LA 70809
Hotel amenities
SpringHill Suites Baton Rouge South
SpringHill Suites Baton Rouge South
SpringHill Suites Baton Rouge South
SpringHill Suites Baton Rouge South
SpringHill Suites Baton Rouge South
SpringHill Suites Baton Rouge South
Ranked #28 of 65 hotels in Baton Rouge
3.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    6
    11
    10
    3
    1
Date Rating
Edwardsville, Illinois
Contributor
20 reviews 20 reviews
Reviews in 20 cities Reviews in 20 cities
4 helpful votes 4 helpful votes
“Poor front desk service upon arrival.”
3 of 5 stars Reviewed 6 October 2011
2
people found this review helpful

We arrived to find a sign on the reception desk stating the clerk would be right back due to their assistance with another guest. Ten minutes later he reappeared informing us that the computers were down, he did not know how to get them up and running and was disappointed in his manager who had just left, leaving him to deal with the problem. Way more information than we needed!

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Dugan103153 about SpringHill Suites Baton Rouge South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Top Contributor
68 reviews 68 reviews
Reviews in 50 cities Reviews in 50 cities
62 helpful votes 62 helpful votes
“Hotel was OK but had to check out early...”
3 of 5 stars Reviewed 1 October 2011
3
people found this review helpful

My co-worker and I travelled to Baton Rouge this week. We had a reservation to stay here for 3 nights but we checked out after the first morning.

Pros:
The hotel is pretty easy to get to and it seems like a pretty standard Spring Hill Suites. The beds were OK. My room had a flat screen TV that would roll between the Living room and Bedroom. The gym had plenty of equipment and they have a nice indoor pool. The breakfast was standard fare.

Cons:
We checked out because the WIFI was, so slow that the home page pictures were going line by line. This prevented any work from being done. We even attempted to change the reservation on the PC in the lobby in the morning (6am), but I was able to do it on my phone before their PC would even log in. The TV in the room was tethered to the wall and apparently it had been moved too far a few times because the sockets were broken. I had to relolcate the TV plug to a different outlet to get it to turn on.

I did have a memorable experience as we were checking out, the fire alarm went off. Someone had burned a waffle and smoke was enough to set it off. Not their fault, but I will definately remember it.

If you are just looking for a nice little hotel, go for it.

If you need to work after you make it to the room, I would call to ask if they have updated their WIFI system before I would make a reservation.

Happy Travels!

Room Tip: The elevator is almost at the end of the hotel so you might have a long walk if you are at the other...
See more room tips
  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review
17 April 2012
Thank you very much for your comments. I know that you stayed with us in October of last year but I just signed up for an account so I wanted to respond to you. I am so excited to report that the hotel just recently upgraded to a 10mg bandwidth circuit that will increase your connectivity speed. I am glad that you enjoyed our indoor pool, exercise room and flat screen televisions. I hope that you give us another chance when you are in Baton Rouge so that you can test our new internet.
Sincerely,
Jeanette Knight
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Senior Contributor
31 reviews 31 reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“Just OK”
3 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

The rooms need updated. It felt old and a bit musty.

  • Stayed September 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, AL
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Not what I would have paid for had I known”
3 of 5 stars Reviewed 10 August 2011 via mobile

Room was clean. Mattress was spongy. First three niche were Ok. A/c works great. But On 4th night a group with children checked in. I cannot believe the state of parenting these days. Parents have let their children run wild up and down the halls or in rooms over mine till late banging walls and floors. Very unsettling. Very disappointing. I will not recommend this hotel for the reason Front desk, while responsive to my calls about the unruliness, could not deal with the issue. Summary: clean hotel, central location to corporate center, but look out for parties with children. And yes, I do have my own and they were NEVER allowed to behave like that at home or away.

  • Stayed August 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Nice place, would stay again!”
5 of 5 stars Reviewed 31 July 2011 via mobile
1
person found this review helpful

We only stayed one night, but it was a great place to crash while passing through Baton Rouge. Our king room was spacious, beds were comfy, everything was clean. The free breakfast was filling & more than enough to get us going. I would recommend this hotel & would stay here again.

  • Stayed July 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about SpringHill Suites Baton Rouge South

  • Springhill Suites Baton Rouge
Address: 7979 Essen Park Avenue, Baton Rouge, LA 70809
Price range (per night):* INR6,911 - 8,137

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