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Country Hearth Inn Richmond – reviews, photos

230 Eastern Bypass, 75 Highway, Richmond, KY 40475
Hotel amenities
Country Hearth Inn Richmond
Country Hearth Inn Richmond
Country Hearth Inn Richmond
Country Hearth Inn Richmond
Country Hearth Inn Richmond
Country Hearth Inn Richmond
Ranked #11 of 14 hotels in Richmond
3.0 of 5 stars 11 Reviews
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11 reviews from our community

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Traveller rating
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Chicago, Illinois
Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
“Can't Recommend It”
2 of 5 stars Reviewed 30 April 2007
1
person found this review helpful

I booked here based on previous reviews as a place to sleep on the way to the Smoky Mountains from the Chicago area. I didn't like this place.

It couldn't be accessed from the highway. You had to go through a gas station to reach it or around in back through parking lots, but that is a minor problem.

The lobby looked a little run-down with water stains in several places on the ceiling.

The room reeked of cigarettes. I never smelled any room that smelled of cigarettes that badly. I don't consider myself to have that great a sense of smell, and and I grew up in a small house with four smokers and am an ex-smoker myself. I had requested nonsmoking rooms via the Internet reservation, but after dragging my luggage up a flight of stairs after 10 hours on the road, I didn't feel like requesting a change.

The sheets on the bed were thin. It looked like they were definitely getting their money's worth out of them. The carpeting was black, so you couldn't tell if it was dirty, but it looked fairly new. Someone had scratched their name into one of the nightstands. The room looked fairly clean except for a few things. No one had bothered to dust under the TV. The inside of the door was very dusty and dirty. There were cigarette ashes on the floor behind the bathroom door. The drape was unhooked from the rod at the end. This all speaks to careless housekeeping to me.

After staying here, I have vowed that I will never again stay at one of these lower end motels.

  • Liked — I'm glad it was only for one night enroute to somewhere else.
Stayed April 2007
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Punta Gorda, Florida
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Assumes guests are thieves!”
1 of 5 stars Reviewed 21 January 2007
1
person found this review helpful

My mother and I had the displeasure of staying here on our way to Florida. The only reason we stopped was because it was late and we just needed somewhere to sleep. The beds were very hard and uncomfortable, and we only had one pillow on each of our beds. The tv had been unplugged for some unknown reason. This all would have been only minorly annoying, since we weren't there for more than a night, but what really bothered me was a sign on the bathroom sink.

It said, due to the rising popularity of our pillows, sheets, towels, face cloths, etc, we are now offering these items for sale at our front desk. It went on to list prices, I don't remember all of them, but $12 for a pillow and $9 for a towel stuck with me. It also said at the bottom of this sign, that if you go ahead and take these items anyway, management WILL bill you.

While I realize that there are guests who DO steal things from hotels, I don't feel a sign like this is good form to display to all guests. To me, it implied that the hotel assumed all guests were thieves and I don't appreciate being treated like a criminal at a place I am paying to stay at. If they want to use the policy of charging for missing items from the room, fine, but I found it more than a little rude to have that sign on display.

I'm not a picky traveler by any means, and things that might bother your average traveler, I can overlook. Peeling paint? I won't notice. Ugly carpet? Whatever. The things that do stick with me are rude behavior and of course, the really disgusting things like bugs, blood, urine, feces, hair in places it shouldn't be, etc. There was nothing disgusting that I saw in the room, but the sign was reason enough for me to say I wouldn't stay again.

  • Liked — Nothing
  • Disliked — The assumption that all guests remove items from the room
  • Stayed November 2006, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Econo Lodge, Richmond, nice place.”
4 of 5 stars Reviewed 1 November 2003
1
person found this review helpful

Nice property, priced very reasonable, rooms clean and neat, and right next to the Waffle House!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
fort wayne, IN
1 review
1 helpful vote 1 helpful vote
“average affordable room”
3 of 5 stars Reviewed 22 May 2003
1
person found this review helpful

Overall, you get about what you pay for. The room we had was average, the service was above average, and the hotel was not very busy. It's in a safe location, centrally located to most everything you would want to do in Richmond. No pool however. It was worth the $45 a night we spent (family of 5).

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Additional Information about Country Hearth Inn Richmond

  • Econo Lodge Richmond
  • Richmond Econo Lodge
Address: 230 Eastern Bypass, 75 Highway, Richmond, KY 40475
Price range (per night):* INR2,184 - 4,425

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