My husband has had to "live" in this hotel for 3-4 nights each week for a year. The staff is extremely friendly and helpful and everything is very clean and neat! I highly recommend the Priority Club Rewards Club--earn free nights pretty quickly :-) Good value!!

We booked 3 non smoking rooms for business and they gave us three smoking rooms. The reception didn't offer any solution and really didn't seem to care at all. The air conditioner is full of dirt and bubbling water. The hotel is in desperate need of renovations. The pool water is more cloudy than a urinal at a sports game. The place is extremely dirty.....all this for $120/night. I would NOT recommend staying here at all.

The hotel is very clean.

The staff is excellent and professional except for the grey haired woman who works nights.

If a situation arises where attention must be shown to a particular challenge, the staff (with the exception of the prudence of the aforementioned woman) is more than willing to do what they can to bring about a good resolution.

Some floors are partial smoking floors. That said, the smell of smoke on these floors is not confined to the smoking portion only. If you have difficulty with the smell of smoke be sure to get a room on a non-smoking floor.

This property has come a long way since Jeremy has assumed leadership.

I stay at this property by choice and would have no difficulty recommending it to anyone.

We checked in on Friday, February 11, 2010. Upon entering the elevator I noticed dirt in the corners. We arrived in our room which appeared to be nice and a farily large room. We left to meet friends and returned approximately 2:00 a.m. We turned on the t.v. to find we had no reception, in the morning we again turned the t.v. on to no reception. Upon leaving the hotel for the day, we advised the front desk the t.v. was not working they informed us they would look into it. We arrvied back to the hotel that evening again no t.v. A call to the front desk told us no one was there that could look at it, it would have to wait until morning. The hotel was full of kids running every where and screaming. We listend to kids running the hall ways until well after 2:00 a.m. on Sunday. Again on Sunday morning, our T.v. Still did not work, well over 36 hours since we checked in. When checking out, we were asked how everything was. I told the front desk clerk about the noise and she said she had had lots of complaints but they could not control everyone. By this point in time there were 5 or 6 other people waiting to check out and EACH OF THEM had the same complaint about the noise. I sent an email to the general manager of the hotel explaining all of this and have NEVER heard back from them. this is poor customer service and what could be a nice hotel is going down the drains really fast with this type of review.