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Comfort Suites – reviews, photos

2.0 of 5
420 Riverboat Row, Newport, KY 41071
Hotel amenities
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Ranked #1 of 4 hotels in Newport
4.0 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    17
    29
    13
    4
    5
Date Rating
Trenton, Ohio
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“Eh...it served it's purpose.”
3 of 5 stars Reviewed 6 February 2012

My husband and I took a weekend getaway to Newport and stayed at this hotel. This was our second time staying at this hotel, the last one about 2 1/2 years ago for a Bengals game. Looks like they have recently renovated the public areas (lobby and hallways) - it was all new.

The lobby smelled of cigarette smoke, even though there are signs on every door about how the entire hotel is smoke-free. Later learned it was because the gentleman working the front desk took his smoke breaks directly outside the door, and brought the smoke back in with him.

We stayed in a 1-bedroom King Suite, with an in-room whirlpool. The room itself is AMAZING....it's actually two rooms separated by open, double doors - one bedroom with the whirlpool, and a living room with a high-top table and wet bar area.

The bed was comfortable, and we slept great. The river view was fantastic. The whirlpool, however, left something to be desired. It took a while to get it to work - the on button was stuck in, but once we finally got it loose, it kicked on. Either it hadn't been used in a while, or the filters had not been cleaned in a while, because the bubbles had this nasty dirty color to them - I'm telling myself it was dust built up in the jets, because I don't really want to think about what else it could have been. Makes you wonder how often they really clean those things out! Didn't spend much time in it and took a shower immediately after. Kind of a waste of an extra $30 spent for the whirlpool!

Breakfast was a waste of time - the hot items consisted of scrambled eggs and what appeared to be warmed up bacon pieces, not strips. Like chopped up bacon. Looked gross. Also, it's supposed to be until 10am, but half of the items were not stocked at 9:40 when we went down. I heard one of the attendants tell another guest that if she wanted something and didn't see it, she needed to ask because they don't restock that close to closing time so they've got less to clean up.

Not many choices in Newport, so if you're heading down for a night at Newport on the Levee, this is pretty much your only decent option. Think next time we may head in the other direction though and stay in Covington. There are a lot more options there!

Room Tip: Don't bother with the in-room whirlpool...may not have been cleaned in a while!
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing, China
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Nice hotel”
4 of 5 stars Reviewed 29 January 2012

This is a pretty nice hotel. We arrived and went to our room only to find that it smelled horrible. However, when we approached the front desk they were very apologetic. They were able to give us an upgraded river view room at no extra charge for our troubles. Good service!
The breakfast is average, waffles, powdered eggs, sausage, cereal, fruit, etc. They have convineient on-site parking, and are close to several restaurants. They also offer free access to the Urban Active Fitness gym that is just across the parking lots, which is a very nice gym. The room was clean and spacious and had microwave and fridge.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask youngt2 about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Nice room, beautiful river view, good price”
4 of 5 stars Reviewed 11 January 2012

We live in the area, but wanted a night away. The room was on the 6th floor, overlooking the Ohio river and a great view of the Cincinnati skyline. There is a whirlpool for 2+ people. 2 separate rooms. Each have a flat screen tv. There is a mini fridge and a sink. The bathroom had a stand in shower, and 2 sinks. The suite is large. Each room in the suite has lots of space. If the hotel is not busy, they will let you park 2 cars in the covered parking lot, free of charge, even though the confirmation email states differently.
There are plenty of restaurants close - Joe's Crab Shack is almost within the lot (on the river); Hooter's is close by, and a few other "non-chain" sit-down places too. Burger King & Subway occupy a building within walking distance too. Newport on the Levee is within walking distance on direction (Read my review). The other direction is a nice quaint walk in a river town. - Lots of little stores for browsing through.

Room Tip: Request a room overlooking the river.
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stamford, Connecticut
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Restful night”
4 of 5 stars Reviewed 19 November 2011
3
people found this review helpful

This was my second stay at this particular Comfort Suites. Newport on the Levee is such a fun place and this hotel is PERFECT for Bengal games. Reds games, and just a fun day on the Levee~the prices are reasonable~the breakfast room overlooking the Ohio River, and the walking distance to points of interest and the ferry to Cincy could not be better.

Room Tip: if you want a river view...ask!
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Rosemary K about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Senior Contributor
27 reviews 27 reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
“Nothing to complain about”
4 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

Great bed, large room, I liked the great breakfast with a lovely view, coffee all day, large business center with TV (be alert that some people use it as a lounge). The perfect hotel to stay at when doing anything at NKU - just hop on the freeway and you're there and back. I could, however, hear every weird sound coming from the neighbors. Close to a grocery if you'd like to eat in.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask NC1000 about Comfort Suites
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Additional Information about Comfort Suites

  • Comfort Suites Newport
  • Newport Comfort Suites
Address: 420 Riverboat Row, Newport, KY 41071
Price range (per night):* INR6,833 - 9,354

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