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Extended Stay America St. Matthews / Louisville – reviews, photos

2.0 of 5
1401 Browns Lane, Louisville, KY 40207
Hotel amenities
Extended Stay America St. Matthews / Louisville
Extended Stay America St. Matthews / Louisville
Extended Stay America St. Matthews / Louisville
Extended Stay America St. Matthews / Louisville
Extended Stay America St. Matthews / Louisville
Extended Stay America St. Matthews / Louisville
Ranked #75 of 95 hotels in Louisville
3.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    1
    0
    5
    2
    7
Date Rating
Buffalo, NY
Senior Contributor
33 reviews 33 reviews
Reviews in 24 cities Reviews in 24 cities
46 helpful votes 46 helpful votes
“You get what you pay for”
3 of 5 stars Reviewed 23 October 2011

Yuck. I wanted to turn around after entering the hallway. First of all, it's impossible to find and no lighted sign in sight. It's grungy and worn and kind of scarry. I checked for bedbugs and wouldn't let my bag off the table for fear of something getting in it. Thank god the bathroom has a new tub/ shower with great pressure or I would have been out of there.

  • Stayed October 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask missmc123 about Extended Stay America St. Matthews / Louisville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midland, Michigan
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Friendly staff.........but”
3 of 5 stars Reviewed 14 October 2011

The staff is very friendly but the rooms need a good cleaning or better yet a complete redo. The bathroom was dirty and if you stay more than one night, it's get your own towels. They don't clean the rooms each day either, I believe once a week.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ndw4golf about Extended Stay America St. Matthews / Louisville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
1 review
2 helpful votes 2 helpful votes
“Believe the reviews. Believe!!”
1 of 5 stars Reviewed 17 June 2011
2
people found this review helpful

Despite many stays at a variety of lackluster hotels throughought th world, I have never followed through on my inclination to warn the world against a hotel. Until now. Filthy does not begin to describe this place as filth implies something that can be cleaned. The filth that has saturated this hotel can only be eradicated by imploding the building , burning what remains and, perhaps, after a couple of hundred years, when the bacteria I found on my mattress has reached its half-life and after priests of several denominations have performed exorcisms, then maybe this corner of Louisville can be called clean.

After staying here for over a week, the rudeness of the staff, the hopeless looks in the eyes of the long-term "guests," all become secondary to the odor that, by this point, has permeated your very soul. Camp, sleep in your car, find a 24 hour adult cinema, a Denny's bathroom but do not, please, do not, stay here. You have been warned.

  • Stayed June 2011, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Hermitrogloditicle about Extended Stay America St. Matthews / Louisville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Nynashamn, Sweden
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Stay away”
1 of 5 stars Reviewed 14 May 2011

This place is a mess. Their front desk is a small office cluttered with lots of random stuff. The carpets in the hallways have black paths of dirt, but this is a good thing, in case of fire you can always find the exit! Room had damaged walls, TV was ancient and AC unit had a spoon, old chewing gum and some more stuff in it.

I checked out two hours after arriving, and the lady at the front desk didn't even ask what was wrong. Must happen a lot..

  • Stayed May 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask maciekish about Extended Stay America St. Matthews / Louisville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madisonville, Kentucky
1 review
“I was very disappointed in the room and condition of hotel”
2 of 5 stars Reviewed 18 February 2011

Lisa was very nice and helpful, but the rooms where to be desired. I made reservations for non smoking, and got smoking. We are not smokers and it was horrible. We bought spray to help. They booked up and had no other to offer. I would not plan on staying here again. The kitchen is very lacking. Bed was clean or I couldn't have stayed.

  • Stayed February 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask sherribydesign about Extended Stay America St. Matthews / Louisville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Extended Stay America St. Matthews / Louisville

  • Extended Stay America Louisville
  • Extended Stay Louisville
Address: 1401 Browns Lane, Louisville, KY 40207
Price range (per night):* INR3,249 - 4,257

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Extended Stay America St. Matthews / Louisville
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