I recently stayed at the Suburban Hotel which was a very bad experience which I had to check out since there were bed bugs in the room and than when moved me to another room which was not cleaned at all so very unhappy with the service. I would not recomend this hotel for anyone since the service at the front desk is very very bad and no one cares about the hotel including the rude and unprofessional manager that they haver there which is never there so do not ask for him. If you do he will not do anything for you. There is several hotels to choose from in Louisville so do not choose this one because you will not be happy with your choice.

I should have read the reviews first before staying there. One reviewer said the room was dark and dingy, which was exactly my thoughts when I walked into the room. The door and small window both opened to the outside corridor where people would pass by or loiter to smoke or talk on their cell phone. Because of this, the curtains must be kept closed all the time for privacy which was suffocating. In addition, the supposedly non-smoking room reeked heavily of smoke, I could hardly breathed. The pillows had only one layer of cover and smelled bad. I saw a car with a flat tire in the parking lot that obviously had sat there for awhile and I began to wonder what kind of clientele this place is getting. Bottomline: if you can spend a little more money, choose another hotel.

Had my mother-in-law stay again. What has happened to this place? She was not happy with her stay. Said room smelled of smoke and when she called to complain there was no answer at the front desk. Rates were higher and didn't get same type room as before. This room only had a queen bed and the room was to small. Paid less last time and got room with couch as well as the queen bed. Hotel looked empty not like last time when parking lot was full. She had never seen the people working there now. Will try something else nest time.

Rooms at this place were small but clean, staff was extra nice. Had to put my mother-in-law up there when she came into town. She had car trouble while there and one of the staff helped her get where she was going and than even arranged to have someone look at her car. She needed directions to some out of the way places to shop, they help took the time to even give her maps to the locations. She already has made reservations for her next stay. For the price this is great for her, and any other guests.