Got the room, a queen room, on priceline for $31, so I won't complain too loudly. The hotel did look more like a cheap apartment complex, with repairs left undone.

The room was substandard...there were dirty dishes in the sink upon my arrival, the bed is average...there were only two flimsy pillows...the reclining chair had a big stain on it...which made me wonder...they also do not offer any toiletries in the rooms...and there was a used bar of soap still in the shower...I thought at first I had entered someone's room...

Don't complain unless you speak and understand Spanish...the night staff only speaks spanish...so that limits your communication with them.

I told the staff at the desk the next morning, October 1, about my situation and the girl did apologize but that was it. An easy way out I felt.

We booked 20 out-of-town guests in the Extended Stay America on Tate's Creek Road for our wedding recently and are STILL trying to solve the problems from it. We thought we were being really efficient by calling the hotel manager 6 months ahead of time and telling her exactly how many rooms we needed reserved, including 3 deluxe rooms (rooms with a fold-out couch) for families with children. 2 months ahead of the date, we called again just to confirm that the correct number of rooms were still on hold (we'd given our credit card #) and were told, "Oh gee, sorry. We changed managers and have no record of your room reservations for May". My husband re-reserved the rooms again but apparently there were no deluxe rooms available and, after much haggling, they agreed to give those three families 2 rooms each for the same price as a deluxe room.
The weekend of the wedding came and we were expecting several people to check in late in the evening before the event. At 5 pm, we got a message from the hotel on our cell phone saying that, if the guests had not checked in by 6 pm, their rooms would be given away because there was no credit card on record to hold them. My husband freaked out and called the hotel and pointed out that he'd given his credit card number to them for this exact purpose on 2 separate occasions. They asked for it again. Not only that, but they wanted him to repeat it for every room we'd reserved, since their computer erased it as soon as they typed it in. Gritting his teeth and refraining from calling the desk clerk a moron, he gave his credit card number 10 times. He then reminded them that the families were supposed to be charged a deluxe room price for 2 rooms and the desk clerk said she didn't know anything about that deal. He'd have to call and talk to the manager on Monday. Aaauuugggh. We also realized that we had 2 extra rooms booked for the number of guests who were actually showing up but did not dare cancel them because we did not trust the hotel to have enough rooms for the guests who were coming. In the end, we had to pay for these 2 empty rooms which was annoying because, had we trusted the hotel, we would have reserved the exact number.
The rooms were clean and adequate (for $68/night, not exactly cheap, thanks) but after the guests had checked out and we happened to look at our bank statement, we found that the hotel had charged EVERY SINGLE guests stay to OUR credit card even though the individual guests had given their own credit cards upon check-in! $$$$. Another trip over to the hotel to talk to the manager and, sure enough, the individual guests had given their credit cards but the hotel had charged ours. We straightened this out execept for 2 guests who had apparently not given their cards, according to the hotel. We were completely embarrassed that we had to call these 2 guests and ask them to reimburse us and they told us that they HAD given their credit cards upon check-in and had reciepts and had probably been charged as well as we had. Back to the hotel to straighten this out.
We THOUGHT we had this finally straight but last night looked at our bank statement again and found that my husband had given one credit card to reserve a room for my brother, which we had intended to pay for, and I had given a different credit card when I had checked him in.....and the hotel had charged the room to BOTH of the credit cards!!!! Looks like we will make another trip to talk to the manager again on Monday.
Please, please, if you MUST stay at this hotel, examine your bank statements very carefully afterward. I think that they are complete crooks. After all this, they did not give us any discounts for our troubles. Sheesh.

I moved from VA to KY for a job in Frankfort (the capital), and needed a place to stay until I found an apartment somewhere between Frankfort and Lexington. The room was what I expected for $45/night (discounted via a travel website): small, somewhat dirty, stained and well-worn carpet, tiny bathroom. That night, at about 1 in the morning, I was shocked out of bed by the sound of a train blowing its horn. It turned out to be about a half-mile away! I am a very light sleeper, and the slightest noise is enough to keep me awake the rest of the night, so you can imagine how tired I was when morning came. I asked for a room change, which was difficult because the hotel was booked solid. I suffered another day/night in that room (along with the noisy train!), and was moved to a room on the other side of the hotel (hopefully, to reduce the amount of train noise, which it didn't!), but it was without a working TV or microwave. So they moved me again. Well, at about 10pm, a car's alarm system went off. Guess whose room it was parked in front of? Needless to say, it went on and off throughout the entire night for no apparent reason (there was a very light snow, but no wind or other reason for it to go off; it was just too sensitive). Despite complaints to the front desk, nothing was done (they ask for license plate numbers so they know which car is for which guest, and, presumably, to tow away cars that are left in the lot for too long that are not so registered). A cop even showed up (he was on his normal patrol), but he drove off when he saw that the car wasn't being molested). As it turned out, the driver was on the other side of the hotel sound asleep. What good is a car alarm if the owner isn't anywhere near it? For that matter, what good is it if the owner IS near it??? Anyway, I told the hotel that I couldn't stay there any more because of the three nights' lack of sleep. They were decent enough to knock-off one of the nights from the bill, but that didn't help with my sleep deprivation. I've learned a lesson from this: check out how far the hotels are from airports, train stations, arenas, and other noise inducing sources. The staff was nice, but the rooms needed major overhauling, and the staff has to be there 24 hours a day (they close shop between 11pm and 6am; what do they do if anyone who has to leave between those hours?). I can't recommend this hotel unless you are a VERY heavy sleeper and don't give a hoot about the accommodations.

How can you beat $29 per day - you can't. Just don't expect extras.