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Super 8 Lexington/Winchester Rd – reviews, photos

2.0 of 5
2351 Buena Vista Rd, I-75 & Winchester Rd Exit 110, Lexington, KY 40505-4823
Hotel amenities
Super 8 Lexington/Winchester Rd
Super 8 Lexington/Winchester Rd
Super 8 Lexington/Winchester Rd
Super 8 Lexington/Winchester Rd
Super 8 Lexington/Winchester Rd
Super 8 Lexington/Winchester Rd
Ranked #58 of 65 hotels in Lexington
3.0 of 5 stars 13 Reviews
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13 reviews from our community

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Knoxville, Tennessee
1 review
“Not everything was "Super"”
2 of 5 stars Reviewed 11 August 2011

First, I'll start with the good. The service at check-in was phenomenal. It is very obvious that customer service is a priority at this location. The other good was the breakfast. They had make your own waffles, which were really really good. They also had biscuits, eggs, and sausage.

Now, the bad...Like someone else mentioned, the hallways reeked of smoke, but thankfully the rooms didn't. We are a family of 5 and when booking the hotel on-line, the Super 8 site told me what hotels were not available because of the party size. That was one of the main reasons for choosing this one. I chose a room with 2 queen beds, and assumed, as most people would, that they would have a cot or rollaway bed available. Nope....None. That made for a wonderful night of sleep, with 3 in one of the beds.

The rooms was also not adequately stocked with towels, etc... I was able to get some from housekeeping, which wasn't a huge deal. The room wasn't very clean either.

Needless to say, we will not be staying here again.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask penmark1971 about Super 8 Lexington/Winchester Rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ketan Patel, Webmaster at Super 8 Lexington/Winchester Rd, responded to this review
17 September 2011
Dear Guest,

Thank you for choosing Super 8 Lexington/Winchester Rd for your recent stay in our area. Thank you for saying that customer service is our priority.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Staff members were notified of the remark you made about customer service being our priority and all received our commendation for the courteous manner in which they treat our valued guests.

• Breakfast staff received our commendation for the fine job they do in presenting a proper breakfast.

• Management was approached about the possibility of having rollaway beds or cots available for those who requested them.

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

We take our reviews seriously. I hope that the next time you visit our area, you will once again choose to stay at Super 8 Lexington/Winchester Rd. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
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Hickory, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Did not enjoy the night there”
2 of 5 stars Reviewed 10 June 2011

It is an older motel. The hallway had a strong smell of smoke. The room was a non-smoking room and it did not smell of smoke. The room was clean but the bed was hard and lumpy. The A/C unit was the old type and sounded like a jet engine. We did not enjoy the one night we stayed there. This may be totally unrelated, I hadn't used my credit card in over 3 weeks but the day after checking out my credit card number was used at a restaurant in Texas, the credit card company is investigating.

  • Stayed May 2011, travelled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask ontheroadagainI40 about Super 8 Lexington/Winchester Rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ketan Patel, Webmaster at Super 8 Lexington/Winchester Rd, responded to this review
9 August 2011
Dear Guest,

Thank you for choosing Super 8 Lexington/Winchester Rd for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:

• Maintenance was informed of the “jet engine imitation” which the A/C in the room assigned to you gave. They were instructed to see if they could do something to eliminate the noise.

Although it hopefully has no connection with your stay with us, I am horrified at the idea of your credit card number being used. I hope that the perpetrator is caught or even better that it turns out an error was made.

I hope that the next time you visit our area, you will once again choose to stay at Super 8 Lexington/Winchester Rd. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
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“Great location”
5 of 5 stars Reviewed 23 November 2010

This hotel was in a great location near a lot of restaurants. Close to the city and right off the interstate but hotel was really quiet. We stayed here a whole week and never heard our next door neighbors. Always really quiet in the room and hallway. HIGHLY recommend !!

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by catmomrusty for Lexington
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Bay
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Service was INCREDIBLE (& breakfast was also!)”
4 of 5 stars Reviewed 7 July 2010

My boyfriend & I stopped in Lexington for just 1 night en route from Myrtle Beach to Wisconsin. We really didn't expect much from this hotel (after all, it was just a chain hotel), but we were pleasantly surprised. Although the rooms had a certain "odor" to them, and the A/C was quite noisy at night, we were incredibly impressed with the service at the front desk (I believe his name was John). Upon arrival, I asked him if he had any suggestions as to places we could go or something fun to do. Enthusiastically, he suggested that we head downtown for some drinks & shopping. He then proceeded to print us out a MapQuest map so that we knew how to get there, and suggested certain places to hang out. We took his advice and had a wonderful evening in Lexington (which we didn't expect since it was just a quick stop!). Thanks John! As for location, it was nearly perfect. We were right in town (close to restaurants, etc.) and close enough to downtown! (& just so you all know, we ate at Cheapside Bar/Grill & it was DELICIOUS. We shared the Nacho Pizza and MMM. Plus it was N*Sync/Backstreet Boys night, so all the better!)

  • Stayed June 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask JitterBug589 about Super 8 Lexington/Winchester Rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kentucky
Top Contributor
177 reviews 177 reviews
Reviews in 83 cities Reviews in 83 cities
88 helpful votes 88 helpful votes
“Fine for one night, but I would not stay here extendly.”
3 of 5 stars Reviewed 8 May 2010

This hotel has to have seen better days. We arrived after midnight on Friday because we could not find anywhere else to say. I guess beggars can't be choosers. This hotel was clean, but old and in need of updating. It did seem mostly secure also which is very important to me. The front desk clerk was extremely nice and accomodating. This hotel will meet your basic needs but not much else. It's fine for one night but I would never consider staying longer than that.

  • Stayed May 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 25 more reviews by KentuckyTravelBug80 for Lexington
Ask KentuckyTravelBug80 about Super 8 Lexington/Winchester Rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ketan Patel, Webmaster at Super 8 Lexington/Winchester Rd, responded to this review
9 August 2011
Dear Guest,

Thank you for choosing Super 8 Lexington/Winchester Rd for your recent stay in our area. I am glad that you found our front desk clerk to be extremely nice and accommodating. I would have expected nothing less, but it is always nice to hear.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following step was taken:

• Both the front desk clerk and the security staff were notified of the nice things you said concerning them and received our commendation.

I hope that the next time you visit our area, you will once again choose to stay at Super 8 Lexington/Winchester Rd. We are looking forward to welcoming you back.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Super 8 Lexington/Winchester Rd

  • Super Eight Lexington
  • Super 8 Lexington
  • Lexington Super 8
  • Lexington Super Eight
Address: 2351 Buena Vista Rd, I-75 & Winchester Rd Exit 110, Lexington, KY 40505-4823
Price range (per night):* INR2,520 - 3,753

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