I chose this location because it advertised the property as 100% smoke-free. Upon check-in, I was almost knocked down by the nasty smell of stale cigarettes in my assigned room. There was a huge hole in the bed spread from a cigarette burn. I asked for a different room, and the front desk kindly obliged.
The second room was only slightly better, and by this time, I decided to just deal with it. I wish I'd walked away. My clothes, suitcase... everything.... had a lingering cigarette smell. I couldn't sleep because it was so bad.
I can put up with the hotel's run-down appearance, shoddy furniture, so-so mattress, old TV, mis-advertised hot breakfast buffet, and sketchy guests. But a hotel shouldn't advertise itself as smoke-free if it clearly doesn't do anything to ensure or enforce it.
- Quality Inn Lexington
