We have used the Choice Priviledges Network for years and for the most part been satisified. They are usually fairly priced, clean and provide a safe enviroment but this one had none of these features. What a Dump, it was the worst place I ever stayed in! We called the serv center to make reservations for this stay on 10/09/11. We were told they had a king ns rm and booked it. When we got there no king--Ok so they gave us a double it was late and we were tired. Got to the room, dog next to us barking, room was really run down TV didn't work and bathrm was dirty and had 2 empty rolls of toilet tissue. We went back to the front and they gave us a different rm. We went to check this one out and it smelled of urine and the headboard of one of the beds was on the floor! Well back to the front desk and a new desk clerk. She found a king rm but it was a smoking rm. By this time we were so exhausted that we just decided to get some sleep and then get the heck out of this place. I sent a complaint to Choices on our fexperience and they told me they would investigate and get back to me in 72 hours well guess what its been 120 hours and still haven't heard anything. Needless to say we will be rethinking what hotel chain we book with!
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