We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Lexington Suites – reviews, photos

3.5 of 5
245 Lexington Green Circle, & Nicholasville Road, Lexington, KY 40503-3309
Hotel amenities
Hilton Lexington Suites
Hilton Lexington Suites
Hilton Lexington Suites
Hilton Lexington Suites
Hilton Lexington Suites
Hilton Lexington Suites
Ranked #13 of 65 hotels in Lexington
4.0 of 5 stars 122 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

122 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Hotel staff(3)
  • Business center(3)
  • Living room(3)
Traveller rating
    63
    36
    13
    4
    6
Only show reviews for Family (29) | Couples (26) | Business (44)
Date Rating
Washington DC, District of Columbia
Top Contributor
57 reviews 57 reviews
Reviews in 37 cities Reviews in 37 cities
16 helpful votes 16 helpful votes
“Hilton Suites at Lexington Green”
4 of 5 stars Reviewed 11 August 2011
1
person found this review helpful

This is a rather nice hotel and is conveniently located. All rooms are two room suites. The staff seems friendly, but depends on who you get. At check in, the receptionist was a bit stand off'Ish". The value is very good. A suite for the price of a typical hotel room. However, the furnishings are not up to par with what you find at regular Hiltons, more like an Embassy Suites. You will sleep like a rock at this hotel. I rarely sleep until the alarm. Last night, I was out like a light. The rooms are very clean and well maintained. Overall, this hotel should be considered if you are in the Lexington area.

  • Stayed August 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask jacklbarnhart about Hilton Lexington Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at Hilton Lexington Suites, responded to this review
19 August 2011
Thank you for taking the time for a great review. I appreciate you staying with us at the Hilton Suites Lexington Green. Glad to hear the staff was friendly and the room was to your satisfaction. I did share your comments with the front desk as we are consistently striving for superior customer service. Thank you for being our guest. I hope you will return soon and stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, TN
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“An OK Hotel with a few issues”
3 of 5 stars Reviewed 4 August 2011
2
people found this review helpful

This is a nicely appointed hotel (situated on a picture-pretty artificial lake with a flock of of tame ducks for guests to feed) but it appears understaffed. Breakfast in the on-site restaurant (called Polo's) was quite good --except for the glacial and incompetent service (the server made a show of not writing orders down-- and brought eggs that were over-easy instead of scrambled as I requested).

The suites are large and comfortable, although the wallpaper was peeling in the bathroom and an appalling caulk job on the tub was unsightly). Music blares from the bar around the clock. Our first night we were kept up by loud guests and the music -- and by the Regatta Restaurant crowd that is located next to the hotel. If you seek quiet, ask for a suite on the other side of the building.

Hilton charges a MINT ($19 per night) for wireless. If you want to save money, just walk next door to Joseph-Beth Booksellers, which has free wireless. J-B has a terrific selection of books, music, movies and gifts. Bronte's is also located in J-B; the food is moderately priced and quite palatable. Joseph-Beth is located in a building along with several antique and gift shops. It is a great place to spend a relaxing hour or two.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask tudorguy about Hilton Lexington Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at Hilton Lexington Suites, responded to this review
19 August 2011
Thank you for your review of your recent stay at the Hilton Suites Lexington Green. We strive for personalized experience for each of our guests. I sincerely apologize for the poor service in the restaurant this issue has been addressed with the staff as exceptional service is our number one priority. Our internet charges are $9.95 per day. It looks like there may have been a billing issue which we are happy to resolve. Please contact me via the information below as we want to ensure you were accurately charged for the service. I appreciate your feedback and hope that you choose Hilton Suites Lexington Green the next time travel brings you to this area.

Michael A. Curd | General Manager, CHA | Hilton Suites Lexington Green|
Tel 859.271.7110 | Fax 859.271.7108 | Cell 859.312.8513 |
245 Lexington Green Circle | Lexington, KY 40503
mike.curd@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntersville, North Carolina
Senior Contributor
24 reviews 24 reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
“Too many problems”
3 of 5 stars Reviewed 26 July 2011
1
person found this review helpful

This is an attractive hotel with a full-service restaurant and bar. The suites have two separate rooms, which meant I could be up early without disturbing my wife. The suites are nicely furnished and are adequate in size (I would not call them "spacious" for this size town). The price is reasonable for this type of accommodation.

There are, however, more problems than there should be. Charging $19 for internet service is absurd. My complaint at the front desk produced a referral to the computers in the free business center. The software on those was obsolete (Windows XP and Office 2003). The men's room in the lobby area had dirty paper towels littering the floor, both in the early evening when we came in and in the early morning when we checked out. The satellite tv was not functioning for HBO and several other channels. As we got coffees to go on the way out, we discovered (after pouring) that the lids did not match the cups; we were told that they had run out of the correct cups and would have more "this afternoon" (said with a straight face to people with their luggage in tow).

A quality hotel should not have these quality control problems.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask jessecj about Hilton Lexington Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at Hilton Lexington Suites, responded to this review
1 August 2011
We really appreciate your feedback and consider it valuable in ensuring the problems you encountered are isolated instances. I am sorry for the TV reception issue in your suite and will follow up to see if we can identify the room. We did not receive any other complaints therefore I feel that it may have been an issue with your specific room. Our internet charges are $9.95 per day. It looks like there may have been a billing issue which we are happy to resolve. Please contact me via the information below and we will make things right by you. Thank you again for your time.

Sincerely,

Michael A. Curd | General Manager, CHA | Hilton Suites Lexington Green|
Tel 859.271.7110 | Fax 859.271.7108 | Cell 859.312.8513 |
245 Lexington Green Circle | Lexington, KY 40503
mike.curd@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
1 review
“POSSIBLE BED BUGS!”
1 of 5 stars Reviewed 19 July 2011

I just returned from a one night stay at this hotel. Woke up with multiple welts on my torso and arms. I thought they were just mosquito bites or hives, but they itched terribly and a few looked angry and began to ooze when I scratched them.
I saw a physician the next day and the distribution of the bites suggests BED BUGS. I am on a steroid and antihistamine now to control the itching and burning.
This was the only hotel I stayed in during my trip. From what I understand, bed bugs do not hop from room to room, but BEWARE anyway. Do not put any personal belongings on the bed, floor, or into the dressers. Keep all your belongings on a rack. Inspect the bed, headboard, and dust ruffle for signs of BED BUGS. They aren't a health hazard per se, but the itch from their bites makes for a miserable few days, and God forbid you bring them home with you. Apparently, they can be very hard to eradicate.

  • Stayed July 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask SMF37035 about Hilton Lexington Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curdm, General Manager at Hilton Lexington Suites, responded to this review
1 August 2011
Thank you for your response. Your claim is very concerning and alarming to us and one that we need additional information on. We have never had an incident to date in this hotel. We are very proactive in our approach to ensure we continue this track record. Our housekeeping and engineering teams are trained in detection and we contract with Ecolab Pest Elimination to ensure there is no possibility of activity. For future reference, any hotel would appreciate being contacted directly regarding matters such as this, so that they can address it immediately. Please contact me via my information below so I can better understand the circumstances surrounding your situation. Our goal to provide exceptional service and pristine accommodations. If we have failed to achieve this then our goal is to make things right by our guests. I look forward to hearing from you soon.

Sincerely,

Michael A. Curd | General Manager, CHA | Hilton Suites Lexington Green|
Tel 859.271.7110 | Fax 859.271.7108 | Cell 859.312.8513 |
245 Lexington Green Circle | Lexington, KY 40503
mike.curd@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lyon
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
“Convenient and spacious”
4 of 5 stars Reviewed 19 July 2011
1
person found this review helpful

Very spacious rooms (indeed suites with 2 rooms) very well equiped. Cheaper than a small room in Paris.
Hilton services: good but no surprises
Well located close to shopping mall and restaurants (but far away from Lexington downtown).
Outdoor swimming pool, not so pleasant area (according to french standards ...)
Very good value for money.
I recommend it for business trips.

  • Stayed June 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask voyageur072 about Hilton Lexington Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hilton Lexington Suites also viewed

DoubleTree Suites by Hilton Hotel Lexington
Show Prices ABS:HotelCheckRates-d219419?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Express Hotel & Suites Lexington Northeast
Show Prices ABS:HotelCheckRates-d1026632?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Homewood Suites by Hilton Lexington
4 of 5 stars 50 Reviews
Lexington, KY
Show Prices ABS:HotelCheckRates-d279190?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 65 hotels in Lexington, ranked by popularity »

Been to Hilton Lexington Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Lexington Suites

  • Hilton Hotel Lexington
  • Hilton Hotel Lexington Green
  • Hilton Lexington
  • Lexington Hilton
Address: 245 Lexington Green Circle, & Nicholasville Road, Lexington, KY 40503-3309
Price range (per night):* INR7,169 - 12,938

Owners: What's your side of the story?

If you own or manage Hilton Lexington Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Lexington Suites
Show the lowest price for this hotel (from our partners)
Show Prices