To be concise, pluses were as follows:
(1) Pillow top beds in great shape--my daughter and I slept like logs (see minor exception below). Considering we had to arrive late and get up at 8 am the next morning, this was the single most important factor!
(2) Nice bedding--all white, so easy to spot stains (and there were none).
(3) Modern decor and nicer than average furnishings--microwave and mini fridge were not out in the open, so the room had a little nicer appearance.
(4) Nice flat screen TV with a better and larger than average selection of channels.
(5) The carpeting was surprisingly clean--most hotels use darker carpeting to hide dirt/stains, but not here.
(6) Nice, efficient desk staff.
(7) Good continental breakfast. The biscuits and gravy were better than average. Usually you can break windows with the biscuits at other hotels/motels, but these were fresh, and the gravy actually had sufficient meat in it to notice (i.e., did not come straight out of a cheap can of gravy).
(8) We asked for a quiet area, and we didn't hear a peep from any other people all night long (despite the large number of kids in the building--they clearly listened to us, and we appreciated it).
(9) Wi-Fi was strong and easy to access--no access codes needed, and no calls to the desk or Customer Service.
The negatives:
(1) No thermostat--the same individual heat/air unit found in $50 motels. That was disappointing. Fortunately, it was warm enough (though winter) that we didn't need it on, so it just stayed off all night without changing the room temperature.
(2) The indoor pool was TOTALLY monopolized by very noisy kids, whether I was there between 11-12 pm or 10-11 am the next morning. I don't know why so many families with kids were in Lexington, KY on a January weekend. This is, of course, not the hotel's fault--just an observation.
(3) The spa was nice and hot, and adequately clean the first night. However, the following morning, the foam was literally 10-12" high around the edges, and you couldn't see the steps down nor the drain, which stuck up considerably from the floor of the spa. Had I not already known where they were from the night before (and how many steps), it would have been a trip hazard.
(4) NO POOL TOWELS either the first night or the following morning. This was probably also due to the herds of kids going in and out of the pool a million times. At least in the morning, I checked before I got wet, and had to go to the desk and ask for pool towels.
(5) Oddly, there was no fan in the bathroom--there was a vent on the ceiling, so perhaps they rely on passive measures to get rid of excessive steam/heat. It did take a while to "de-steam" after two showers, though. Not a huge deal, just unusual.
(6) At 6 am, there was a distinct hammering noise near the room that continued for about a minute or two. It woke me out of a sound sleep. I'm not sure if it was a water hammer from an adjacent room, or ???
(7) Last, but NOT LEAST, our toilet was apparently clogged. It looked OK, but didn't even get rid of all the paper--just one of those full-to-the-rim fills, and a slow drain. We were so tired when we arrived that we did not feel like having to wait for maintenance, so we kept it "light" and told the desk when we checked out, which is more than the previous occupants apparently bothered to do.
Would I stay there again? Actually, despite my 4 rating, the answer is "maybe." If there were half-stars, I'd give it a 3.5, largely because of the toilet. I read a ton of motel/hotel reviews, and Lexington is just not the easiest place to find a nice room.
- La Quinta Lexington
- Lexington Red Roof Inn
- Red Roof Inn Lexington
