I just visited Lexington with my husband for a business trip. We booked this hotel online through the actual hotel website. After reading reviews I was excited about staying here. I will have to say that on first impression I was really upset. We booked a king size room and were excited about it from the pictures. However, when we got to the hotel they had a mix up and gave our room to someone else, leaving only a queen size room for us. We took the room because it was late and we did not want to go search for another hotel. The front desk staff was very friendly, the gentleman called and ask if the room was ok. The room was very clean and neat. It was fairly big and spacious. When you walked in the hotel and walk down the hall way the smell was terrible. I thought it smelled like a sweaty man, my husband thought it smelled fine, maybe it was just me.The room was peaceful, housekeeping was nice. It seemed like the front desk staff was very involved with the guest. They were always cleaning the front area when we came through. They offered coffee and cookies at night, which was nice. The pool area looked well kept. It was a great location, about 10-15 minutes from downtown Lexington. I would stay here again, just would hope to receive the room I booked next time!
Room Tip: If you really want king size room, you may want to call ahead to make sure that is what you are gett...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 March 2012
We are so glad to hear that you enjoyed a peaceful night of sleep and that you also got to enjoy our cookies and coffee after you checked in.
We work hard to make sure that all of our guests feel welcome and enjoy their stay.
We will look forward to your next visit and will work hard to get you exactly what you want as far as room type. Feel free to reach out to any manager if you have any problems during check in.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC