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Holiday Inn Express Hotel & Suites Lexington Northeast – reviews, photos

2.5 of 5
1780 Sharkey Way, Lexington, KY 40511
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Holiday Inn Express Hotel & Suites Lexington Northeast
Holiday Inn Express Hotel & Suites Lexington Northeast
Holiday Inn Express Hotel & Suites Lexington Northeast
Holiday Inn Express Hotel & Suites Lexington Northeast
Holiday Inn Express Hotel & Suites Lexington Northeast
Holiday Inn Express Hotel & Suites Lexington Northeast
Ranked #1 of 65 hotels in Lexington
4.5 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    39
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    1
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Date Rating
Memphis, Tennessee
1 review
2 helpful votes 2 helpful votes
“One of the best stay I've experienced”
5 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

My job requires me to travel around the nation alot. I've seen some really bad ones. But this hotel has a very nice look and feel from outside and inside. The room was very clean and neat. I was very pleased with the breakfast area: clean and well organized. The rate I got was a steal for the service and friendliness I received. The staff were courteous and well informed. Two thumbs up to the staff and the manager...they knew how to do their job and do it well.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Hjp1503 about Holiday Inn Express Hotel & Suites Lexington Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will Walker, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review
29 April 2012
Thank you for such kind words about our hotel. We know that traveling on busienss keep a lot of guest away from home quite a bit of the time. When you come here to our award winning hotel we want you to feel at home the minute you pull up on our property. We take pride in keeping everything up to date and apealing to our guest. The house keeping staff is one of the biggest back bones of our hotel just because without a clean room then you will not have a great stay at all. Breakfast is the last place you see before you leave our lovely property and we want to leave you with a full stomach, a happy smile, and a very freindly fairwell. Our team of award winners are here to turn your stay from good to great! We try to work with each guest on rate by trying to honor discount rates and by giving local negoiated rates to different companys that each customer works for. The end goal at the end of the day is make sure you are not 90 percent satasfied and not even 99.9, but to make sure you are 100% satasfied with our hotel. Please come back to see us sir and we will try to deliver the best that we know how to each and every time. Have a great future and if anything else we can do please let us know.
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Lexington, Kentucky, United States
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“The best hotel in Lexington!”
5 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

This hotel was by far one of the nicest I have stayed with in Lexington. The rooms were so clean and the big King size beds were so comfy! Made me want to buy a bed just like it for our home! I travel with my company to Lexington often and we have tried out many different hotels in the area, and this is by far the nicest. It is fairly new I think they are like 2 or 3 years old. We was actually able to get a local negotiated rate for our company and all of staff enjoy staying at this hotel. I especially like the sales director, she is so easy to work with and is always on top of things. We have meetings there often and she always makes sure to take good care of us! I would recommend this hotel to everyone!

Room Tip: I like the corner rooms, they have two windows and are larger!
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  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by WillsWifey_11 for Lexington
Ask WillsWifey_11 about Holiday Inn Express Hotel & Suites Lexington Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will Walker, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review
29 April 2012
I first want to thank you for staying at our award winning Holiday Inn Express during your travels. Being only 3 and a half years old we try to keep the new feel to our hotel by keeping it up to date with the best of everything. I see you enjoyed our extremely comfortable king size beds which are a hit with the majority of our guest. Having a great bed is one of the things that makes your short or long sleep a great one. I also noticed you were here on business and had tried many other locations, but you decided to try us this time around. We are always happy to sit down with any company and negotiate a local rate with them so that it make customers like you and their bosses happy. I will pass along the kind words you said about our director of sales to her. She was one of the reasons why we are 2 year running award winners along with the rest of the staff from front desk to housekeeping. We will assure that your time here is a great one as much as we possibly can. During your next visit to us please ask for that corner room that you like because that is one of the most popular rooms we have due to the size and the location. A lot of people consider getting this room an upgrade over all the rest. In any case please do come back to see us here at the award winning Holiday Inn Express and i hope you have safe travels wherever the road takes you.
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Glasgow
1 review
2 helpful votes 2 helpful votes
“Excellent Stay!!!”
5 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

I stayed at this hotel while I was on my business trip. This is the first time I stayed at this hotel because the one I stayed at was sold out. I am glad I came here because this is my new place to stay when I come to Lexington. The staff was AWESOME!!! Room spotless. Overall, everything was great at the hotel. Love the way they welcomed me with name on the board, since i am Gold PC member.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mary J about Holiday Inn Express Hotel & Suites Lexington Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will Walker, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review
19 January 2012
Thank you for such kind words. All comments will be forwarded on to all staff members to let them know that you were enthusiastic about their performance. What ever the case may be my team members and I are all glad you chose us to stay at during your time in the horse capital of the world, Lexington Kentucky. Also very excited about this being your new place to stay and hopefully we can live up to your expectations every time you are here. Our award winning house keeping staff are great at keeping the new hotel feel every time you walk into a room, because they take pride and making every guest happy. I see you noticed our Priority Club Recognition board for Platinum and Gold members. In the near future we hope to go digital with the board so that all Gold and Platinum elite members will have their name displayed across a 40 plus inch LCD screen. We know you worked hard for the status of Gold and we want you to know we appreciate you staying with our brand and with our hotel. We look forward to seeing you in the future.
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Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
“Great Time!!”
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

Great Holiday Inn. The staff is great and helpful. The " breakfast lady" helped us plan our day around Lexington and we had a great time seeing the sights. Breakfast was good too. The hotel was clean and neat and seemed to be well run. The manager there must be on top of it because everyone who works there was quite pleasant. It was a great value and we are sure to go back.

Room Tip: We usually ask for our room to be on the top floor away from the ice machine. Less noise.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Peggy P about Holiday Inn Express Hotel & Suites Lexington Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will Walker, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review
19 January 2012
Thank you for such kind words I will be sure to let the staff know that they were very much appreciated by you. I'm glad you were able to stop by our free express start breakfast bar and enjoy the wide variety of hot and cold items that we offer. The breakfast lady is a wonderful asset to our property as she makes sure every guest is happy before they leave our hotel. Hopefully you will come back to see us in the future as we loved having you with us. If you ever need any directions to anything in Lexington, our breakfast lady along with other staff in the hotel are Certified Tourism Ambassadors for Lexington KY. We pride our self on making sure that all of our staff members are well equipped with the essentials needed to help your stay go as good as it possibly can. Have a wonderful day and as always we at the award winning Holiday Inn Express Lexington NE always welcomes you back with open arms. When you're here you are not just a customer you are family!
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Little Rock, Arkansas
1 review
1 helpful vote 1 helpful vote
“Exceeded Our Expectations”
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

This was by far the best stay I have ever experienced on an out of town trip. This is a very nice and very clean hotel. For the great price at which we stayed we did not expect the level of service and ammenities that we had received. The beds were comfortable and the rooms were bright. The location was very convenient to everything, which is a plus. The staff was very friendly and well informed. The lobby and the exterior were very well maintained and the attractive look to it all made the stay very pleasant indeed. We will be sure to stay here every time we go back to Lexington.

Room Tip: The rooms that have the big windows are nice and bright. You get a lot of good daylight without sac...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jay P about Holiday Inn Express Hotel & Suites Lexington Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will Walker, Manager at Holiday Inn Express Hotel & Suites Lexington Northeast, responded to this review
18 January 2012
Thank you very much for your words of kindness. We appreciate you and every guest that stays with us and holds our hotel so very highly. Having a clean, uncluttered, and well kept lobby is one of the things we put first and for most . It is the first thing you see when you walk in the door so we want you to feel the presence of our Award winning staff right from the start. We also try to think of as many things as possible that would make the guest feel at home so that when they are here they can relax without any worries. Having a Refrigerator, Microwave, Iron, Ironing Boards, Blow Dryers, and 32 inch screen LG TVs in every room to make sure our guest have everything they need to be stress free. We also appreciate the comments about the level of service you got from the Holiday Inn Express. We put our level of Customer Service very high up as it and our wonderful guest are what made us 2 year running for 2010 and 2011 Torch Bearer Award Winners. If there is anything we can do for you in the future please do not hesitate to ask us. We would feel honored to have you back staying at our award property.
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Additional Information about Holiday Inn Express Hotel & Suites Lexington Northeast

  • Holiday Inn Express Lexington
Address: 1780 Sharkey Way, Lexington, KY 40511
Price range (per night):* INR6,336 - 9,782

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