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Ramada Inn Henderson – reviews, photos

2044 US 41 North, US 41 & US 60, Henderson, KY 42420 (Formerly Days Inn)
Hotel amenities
Ramada Inn Henderson
Ramada Inn Henderson
Ramada Inn Henderson
Ramada Inn Henderson
Ramada Inn Henderson
Ramada Inn Henderson
Ranked #5 of 7 hotels in Henderson
3.0 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    3
    1
    2
    1
    6
Date Rating
Dayton
1 review
1 helpful vote 1 helpful vote
“They don't honor reservations!”
1 of 5 stars Reviewed 26 October 2009
1
person found this review helpful

My son has a football tournament coming up in November. I was looking for hotels online and after updating the search to include military discounts, I found this place for $15/night, so I booked 3 rooms for myself and family. I called a few days ago to confirm the reservations and everything was fine. Today, I get a call from the very rude manager saying that the rate was a mistake and they aren't going to honor that rate and that if they have to, then I will need to bring in a letter from the goverment saying why I was going to be there and why I needed 3 rooms. I told her that the website says to just present my military ID for that rate, to which she told me that I was trying to get over on the system..... No, the system is which gave this this rate! She also told me that the mistake wasn't her fault, she wasn't going to take the fall for it, and that I should be smart enough to know that I can't get a room for that price...... Even though it said so on their website... She then hung up on me. What an aweful place and aweful people!

  • Stayed October 2009, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask keifer3109 about Ramada Inn Henderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kentucky
1 review
1 helpful vote 1 helpful vote
“Don't stay here especially if there is a banquet”
1 of 5 stars Reviewed 26 August 2009
1
person found this review helpful

My wedding night was ruined by a group who had reserved the hotels banquet hall. It was a group who at 2 and 3 in the morning were doing burn outs on their motorcycles and still at their barbque tent that they had set up earlier that after noon. I say if you have a group event that you want the hotel staff to turn a blind eye to what you and group do at the cost of other hotel guests this might be your event location. But if you are traveling and looking for a quiet place I would defintely think twice about staying here.
Definitley call ahead and see what will be going on during your stay. Specifically ask about the banquet hall. because once you are there the staff is not helpful.

  • Stayed August 2009, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jessicalyn510 about Ramada Inn Henderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Total lack of customer service!”
1 of 5 stars Reviewed 7 July 2009
1
person found this review helpful

Sewage water overflowed from the sink ruining our toiletries, luggage, and some clothing. After many attempts to contact the manager and even email the owner, no one is doing anything. If you stay, you stay at your own risk!!

  • Stayed June 2009, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask crumpfamily about Ramada Inn Henderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eatonton, GA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Don't bother”
1 of 5 stars Reviewed 5 May 2009

While checking in, my sister-in-law was refused a military discount (because there were 3 adults and 3 small children in the room). The attendant on duty that night was very rude. Our non-smoking room reeked of smoke. The rear entrance to the hotel (the closest entrance to our room) did not have any type of security lock (i.e. we weren't required to use our room key to unlock the door), the back parking lot was quite dark when we arrived at 10pm (the security lights did come on later, though). Someone in our group left their glasses in the room. The hotel requested a credit card number in order to mail the glasses. After two weeks, no glasses. When the manager was contacted, they agreed to send them, but they sent them overnight and the credit card was charged $50!

On a positive note, there were a couple of attendants who were very nice when we checked out and the breakfast attendant was very helpful and kind.

  • Stayed April 2009, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask travelingmom2020 about Ramada Inn Henderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monticello, KY
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
“Good enough for the price”
4 of 5 stars Reviewed 29 March 2009

Upon entering the hallway where our room was located, I immediately noticed smoky smell. We were in a smoking room by choice, but I don't think a non-smoker would be happy here. Perhaps the non-smoking rooms are ok, but the hallway itself is terribly smelly. Room was nice. It was clean and the bed comfortable. Shower was great.

The restaurant on site has closed down but there are lots of fast food within walking distance and sit-down restaurants within half mile or so. There is also a bar onsite.

That said, this was probably the root of my complaint about this hotel. There was a group of construction workers staying there. On arrival at approximately 1:30 in the afternoon, I observed a couple of workers who appeared intoxicated. That should have been a warning. Needless to say, after the bar closed around 2:00 am, it was impossible to get any sleep. There was screaming and yelling in the hallway and slamming doors until 4:00 or 5:00 am. We did received a $10.00 discount after complaining at check out. We were in a room on the rear wing of the building. I would suggest that you inquire at check in if there are workers staying there, and if so, request a room near to the office.

They do have a continental breakfast, but we did not eat there.

  • Stayed March 2009, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask KatPhishKY about Ramada Inn Henderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Ramada Inn Henderson Also Known As

  • Ramada Henderson
  • Henderson Ramada
Address: 2044 US 41 North, US 41 & US 60, Henderson, KY 42420 (Formerly Days Inn)

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