We stayed at the hotel because rooms had been blocked for a local wedding. I had to call three times before someone that had a clue answered the phone. Previous operators told me there weren’t any weddings blocked for that Saturday. Finally, by the third try, someone understood what was happening. Service was very slow for check-in and check-out. Staff wasn't friendly at all. Then they charged my card extra without authorization for a missing pillow. Sorry your staff apparently counts as well as they can read.
- Holiday Inn Grayson
- Grayson Holiday Inn
