We've had good luck with Days Inn hotels before, but traveling with another couple we were 0 for 2 in the degree to which this hotel matched our expectations and lived up to its pictures. Our friends had reserved a non-smoking room but were assigned a smoking room. We reserved and were assigned to a non-smoking room, but it reeked with smoke. The 3 rooms we passed on the way to it were locked with padlocks: that did not inspire confidence. The breakfast area looks large and appealing in the online photos. It's actually a crowded corner in the tiny area shared by the reception desk: room for maybe half a dozen people to stand. We were so thankful that the Rodeway Inn next door still had two rooms available, and we were glad to pay $20 more for a much better room. When we reserved our two rooms, the couple in front of us who took the 3rd-to-last room available was also fleeing the Days Inn. One good thing to say about the Days Inn, the clerk at the reception desk was very kind about canceling our reservations. Unfortunately she didn't even have a working printer on which to print a cancellation confirmation. I have a high tolerance for spartan conditions when I'm just looking for an overnight bed. But this hotel was so inexcusably far down the quality scale it prompted me to walk away from a reservation for the first time in my life and now to write the first hotel review I've ever written in my life. If you're stopping in Cincinnati, I recommend staying anywhere else.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 February 2011
We apologize for our inability to properly accommodate you and the couple that was traveling with you. The date you traveled was during the Macy Music Festival, which unfortunately is logistically difficult for us and other local hotels. We rarely have any problem with providing clean smelling non-smoking rooms as our staff strives to provide every guest with a clean, comfortable, and affordable stay. I do appreciate the kind comments about our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC